Long Term Recovery Models, Best Practices, and Lessons Learned'

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Long Term RecoveryModels, Best Practices, and
Lessons Learned.
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Stages of A Disaster
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Disaster Stages and the Care Continuum
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FEMA Sequence of Assistance
FEMA Housing Assistance (More than One Category)
1. Temporary Housing 2. Home Repairs
28,800.00 3. Permanent Housing Construction
SBA Loan for Real Property Homeowner loans up to
200,000
Refer for SBA Loan
Unmet Needs Long Term Recovery
Personal Property FEMA Screens Applicants Income
Local Govt, Voluntary Agencies Emergency Food,
Shelter, Clothing, Medical Needs
Insurance (Homeowner,
Renter, NFIP)
Refer for SBA Loan
SBA Loan for Personal Property Low interest loans
up to 40,000
Unmet Needs Long Term Recovery

• FEMA/State Other Needs Assistance (ONA)
• Medical Expenses
• Dental Expenses
• Funeral Expenses
• Other Disaster Needs

Unmet Needs Long Term Recovery
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THE LADDER OF ASSISTANCE
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• Long Term Recovery is needed when personal
  resources, insurance, government grant / loans
  are insufficient to meet the need.

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Recovery Issues

• Recovery Planning must start early
• FEMA Benefits come fast
• Awards provided within days.
• Many in need receive the largest awards
• Have difficulty formulating effective recovery
  plans.
• Not used to having large sums of money.

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Recovery Issues

• Lack of local desire to accept the responsibility
  for the recovery process
• Not our problem
• Its FEMAs responsibility
• An agency like the Red Cross will handle it
• Agencies tend to want to commit resources to
  response rather than recovery.

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Recovery Issues

• Limited knowledge of long-term recovery process
• Not realizing that the role of VOAD member
  agencies may change from relief to recovery.
• Limited Resources
• Lack of availability of disaster case workers.
• Collaboration is challenging

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Recovery Issues

• Potential Inhibitors
• Grand standing
• Prejudices and discrimination
• Hidden agenda
• Intimidation
• Influences from outside
• of the community
• Local VOAD wanting to run the Recovery
  

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Recovery Issues

• Government Decisions on Zoning and Building Codes
• Working on houses that might be condemned
• Volunteers taking away from the local economy

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Key Long Term Recovery Functions

• Collaboration!

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Partners Collaborate
Local Churches, Agencies, Organizations, and
Leaders
National Denominations Regional Judicatory
National and State Agencies
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Key Long Term Recovery Functions of National
Partners

• Strong National Leadership
• Coordination of national and state response and
  recovery efforts
• Identifying Unmet Needs
• Developing New Services
• Capturing Best Practices and Lessons learned
• Training, Research, Capacity Building

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Key Long Term Recovery Functions ofLocal Partners

• Strong Local Leadership
• Collaboration with local and national government
  and disaster agencies
• Knowing your mission
• Identifying Unmet Needs
• Understanding the cost of recovery
• Developing an achievable plan

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Key Long Term Recovery Functions of Local Partners

• Case Management
• Developing resources
• Dollars
• Volunteers
• Community Support Recognition
• Construction Coordination
• Volunteer Management
• Spiritual Emotional Care

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• One of the Primary Keys to Success
• Effective Local Leadership!

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Leadership Characteristics

• Passionate and compelling vision
• Can convincingly communicate the vision
• Persistently pursues the vision
• Confident, optimistic and self-aware
• Trustworthy
• Consensus builder
• Able to delegate
• Energetic

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Key Long Term Recovery Functions

• Collaboration!

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Models for Long Term Recovery

• Unmet Needs Committee
• No Disaster Related Organization
• Agencies communicate what they are doing
• Long Term Recovery Committee
• Minimum organization
• Relies on other agencies to do the work
• Long Term Recovery Organization
• Handles all of the LTR functions
• Community Coalition for Recovery
• Collaborative Effort for LTR
• And, everything in between

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How do you choose your Long Term Recovery Model?

• Unmet Needs - Special populations elderly,
  handicapped, single parents, etc
• The size and scope of the disaster
• What type of declaration did the disaster
  receive?
• Disaster resources are not adequate and
  additional resources are needed
• What type of funding is available.
• Which local and national partners are willing to
  participate.
• Pre-planning defines what the structure of LTR
  would be.

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How Does an Unmet Needs Committee Work?

• Faith Groups and secular agencies each decide
  what projects each will fund/work on.
• Faith Group and secular agency Representatives
  communicate with one another on Case Management,
  Construction and Resource Development.
• Faith groups and secular agencies coordinate to
  avoid duplication

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Does it work?

• Absolutely, but there are issues to keep in mind.
• It is difficult to make sure that all unmet needs
  are addressed without a consistent case
  management process.
• Some faith groups and secular agencies may
  contribute more to one project than another group
  or agency contributes to another project.
• Recovery resources may be contributed on the
  basis of emotional appeals rather than based on a
  consistent, community wide identification of all
  persons needs.
• Communication and coordination requires everyone
  to be talking to everyone else frequently and
  fully. Getting together once in a while with
  some coming and others not will compromise
  coordination.

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Long-term Recovery Committee (LTRC)

• Representatives from local faith groups and
  secular community agencies and disaster response
  agencies.
• Client cases presented at meeting when the case
  needs are beyond the capability of the particular
  agency.
• Shares decision-making authority equally with
  partner organizations

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Long-term Recovery Committee (LTRC)

• 4. The resources come from member organizations
  who deliver their services
• Has no formal 501(c)(3)
• May or may not have administrative staff
• To be successful, there still must be local
  oversight.

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How Does a LTRC function?

• Agency/Faith Group representatives with resources
  bring those resources to a common table
• All projects are presented by a case manager.
• Representatives will obligate their agency to all
  or part of the money, material, or muscle that
  the project will require.
• Process continues until the project receives
  enough resources for completion.
• One person or agency provides overall oversight
  and direction

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Mezquita Mosque
Bucer Lutheran Church
Temple Beth El
First Mennonite Church
Wesley United Methodist Church
St. Pius Catholic Church
LONG TERM RECOVERY COMMITTEE (LTRC)
Wind and Fire Ministries
United Way/ 211
Knox Presbyterian Church
Area Agency on Aging
Valley Chapter American Red Cross
City Administrator
Community Action Program
Housing and Urban Development
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Does it work?

• Absolutely but there are issues to keep in mind.
• Every unmet need comes to the LTRC table.
• Some projects may be only partially resourced due
  to agencys limited resources or restrictions
  from mandates, policy, or guidelines.
• Projects may have to come back to the table
  multiple times before they can be completed.
• With multiple entities involved, coordination of
  a project can be challenging.

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Long-term Recovery Organization (LTRO)

• Becomes a Formal Organization
• Not for profit corporation
• Articles of Incorporation and Bylaws
• Has its own 501(c)(3) or clearly defined
  financial policies of its own managed by a fiscal
  agent

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Functions of LTRO

• A clearly identified Board represents the entire
  community
• Works with a clearly defined disaster specific
  mission statement
• Develops an achievable plan for recovery
• Develops a complete budget with financial reports
  to community and the various funding sources

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Functions of LTRO

• Raises money from local and wider sources to
  support recovery budget
• Director and all other staff (paid, co-opted,
  volunteer) responsible to the LTRO.
• Manages Community Needs Assessment, Case
  Management, Volunteer and Construction Processes
  and staff
• Manages Publicity and PR campaign
• Provides Spiritual and Emotional Care

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Christian Reformed World Relief Committee Needs
Assessment
National Faith Groups for Home Repairs
AAA/CAP/ Funding Repairs
CWS grant for Administrative Costs Office
supplies, etc.
UMCOR, LDS, Catholic Charities or Other Case
Management
LONG TERM RECOVERY ORGANIZATION (LTRO) With a
501(C3)
Church World Service For Training/ follow-up
mentoring
Local Volunteer support Housing, Food etc.
Local Independent Churches Home Repairs
United Way donates Staff/payroll resources
Other Groups With resources
Labor Council for construction oversight
State/county DOT Transports material donations
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Does it work?

• Absolutely but there are issues to keep in mind.
• Managing the legal and organizational aspects of
  an LTRO consumes some time and resources.
• Requires a level of trust among faith groups and
  secular agencies that may not be attainable in
  some communities.
• Some faith groups and secular agencies cannot
  contribute to a common organization because of
  law, policy, or mandates.
• Implies a long term existence that may not be
  necessary in some disasters or possible in some
  communities.
• Responsibilty and liability is concentrated
  rather than disbursed to many agencies.

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Disaster recovery is evolving!

• A community agency, such as Emergency Management,
  United Way, University Extension, or other agency
  may convene the initial LTR meeting and assume
  leadership
• Government and publicly funded agencies
• (EMA, AAA, CAP, Health Dept., USDA, others) have
  disaster recovery resources and mandates
• These agencies may or may not know that the faith
  community also have disaster ministries.

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Faith-based Partners are Essential

• Attract and leverage denominational money,
  material, and muscle
• Access local, regional, national trained
  Volunteer groups
• Attract local dollars
• Improve sustainability of effort
• Provide Community Recognition
• Provide long term communications
• Accomplishes more for the community!

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Interfaith Partnering with Secular Agencies

• Secular agencies will continue to have
  non-disaster roles and responsibilities
• Faith Groups will also continue their individual
  and unique non-disaster lives
• An existing or newly formed Interfaith Group may
  meet to coordinate disaster recovery roles

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Interfaith Partnering with Secular Agencies

• The faith community MUST exercise their role and
  responsibility in the larger community effort for
  recovery
• The Interfaith Group needs to have representation
  on the Executive Committee with authority to
  speak for the Interfaith group and its members
• Various members of the Interfaith Group may also
  serve on Sub-committees along with agency
  representatives

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Interfaith Partnering with Secular Agencies

• The faith community will be well received when we
  speak with a consistent and unified voice
• When we cooperate and coordinate with the larger
  community effort,
• the community will benefit most
• the faith community will be seen as caring about
  the most critical needs of the community
• the faith community will be faithful to the call
  to be the caring arms of God.

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Community Coalition for Recovery
Interfaith Gathering
Human Service Agencies
Executive Committee
Long Term Recovery Director
Case Manager Supervisor
Construction Manager Supervisor
Resource Development Supervisor
Emotional Spiritual Care Supervisor
Unmet Needs Committee
Case Manager
Construction Manager Volunteer Coordinator Warehou
se Manager Assessor/Estimator On-site Supervisor
Fund Raising/Grant writer Financial
Accountant Public Relations Facility Paid Staff
Care for the caregiver. Retreats
Case Workers
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Does it work?

• Absolutely but there are issues to keep in mind.
• The very size and complexity of a Coalition makes
  communication and coordination more difficult.
• Faith Groups and secular agencies must increase
  their capacities to continue their regular
  operations and participate in the Recovery
  Coalition.
• The number of meetings for the Interfaith Group
  and the many subcommittees can be daunting.
• Therefore, the total number of people needed is
  increased and may not be available in some
  communities.
• .

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Does it work?

• Absolutely but there are issues to keep in mind.
• Clearly identified roles and tasks for each group
  and subcommittee are necessary to avoid
  duplication of efforts and turf issues.
• Identifying the right persons to serve in the
  right places and getting those people in place
  requires significant attention to identifying
  individuals skills and weaknesses.

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CREDITS

• This presentation makes use of material developed
  and funded by Church World Service and its
  affiliated denominations.
• Other materials used include NVOAD Recovery
  Manual and best practices of the presenter.

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Denominations Affiliated with Church World Service

• Catholic Charities USA
• Christian Reformed World Relief Committee
• Brethren Disaster Ministries
• Evangelical Lutheran Church in America Domestic
  Disaster Response
• Mennonite Disaster Services
• Presbyterian Disaster Assistance
• United Church of Christ
• United Methodist Committee on Relief
• Episcopal Relief and Development

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• Community Arise
• web site.
• http//www.communityarise.com

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www.communityarise.org

• Classroom MaterialsCommunity Arise includes the
  modules listed below. Click on the link for a
  more detailed description and access to the
  downloadable training materials. Each module has
  an Administrator's Guide, a must -read to
  understand the module and how to teach it.
• Basic Disaster MinistryThis introductory module
  provides basic information about disasters and
  the system that exists for responding to 
  disaster, in particular the faith-based response
  to disasters.  This module should be considered
  to be a prerequisite for the other modules.  Most
  of the information is not repeated in the other
  modules.
• Long-Term RecoveryThis module is designed to be
  used at a disaster site to assist participants in
  establishing a long-term recovery organization.
• Managing Volunteers in DisasterThis module
  introduces the concepts and procedures for
  managing volunteers in a disaster.
• Disaster Case ManagementThis module provides an
  overview of the case management process in the
  context of disasters.
• Technology-Caused DisastersThis module provides
  an overview of technology-caused disasters,
  explores how they are different from natural
  disasters, and outlines appropriate response
  strategies.
• Emotional and Spiritual Care in DisastersThis
  module provides an overview of the unique and
  important role the faith community plays in
  providing emotional and spiritual care during
  times of disaster in the United States.
• Children, Youth, and DisasterThis module
  presents the unique needs of children and youth
  following a disaster and how to provide them
  support and care.
• Vulnerability to Disaster (Coming Soon)Helping
  those most in need is at the heart of the
  faith-based disaster response.  This brief module
  explores what vulnerability is and how to best
  help those with unmet needs.

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National VOAD Website

• www.nvoad.org

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• Q A

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• Collaboration!