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Techies are from Mars

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Title: Techies are from Mars


1
Techies are from Mars (Teachies are from Venus)
NEA PR Council - 2005

2
(No Transcript)
3
2 themes 1) Teachies from Venus, techies from
Mars, but we all gotta talk
4
2 themes 1) Teachies from Venus, techies from
Mars, but we all gotta talk
2) Ed tech leaders lot in life to have a lot to
do in life
5
  • William Tell

- (my alter ego) -
Geeker Seeker Teacher
6
Education equation
Learning Goals
Learning Facilitation
Effective Learning/or not?
7
Education equation- v 2.0
Learning Goals
Learning Facilitation
Effective Learning/or not?
Technology Inclusion
YOU
8
We gotta talk...
9
An ed tech directors lot...
To stand in-between the teachies and techies and
translate, mediate, facilitate
10
Communication Revolution
Whats the 1 communication problem in high
tech/networked schools organizations?
11
Communication Revolution
Whats the 1 communication problem in high
tech/networked schools organizations? People
communicating with people a problem
tech amplifies...
12
Communication Revolution
Experiment - Who were you talking to?
13
Communication Revolution
Experiment - Who were you talking to?
When you read email you are reading yourself!
14
Communication Revolution
Its not just for machines anymore ..
  • Techies are from Mars...
  • Teachies are from Venus

15
Communication Revolution
Its not just for machines anymore ..
  • Techies are from Mars...
  • Teachies are from Venus
  • Communication probs? You bet!
  • (without the romantic makeup dinner)

16
What did you say?
Subtextometer Same conversation, different
levels...
Teachie I need more file space...
17
What did you say?
Subtextometer Same conversation, different
levels...
Teachie I need more file space... Techie I
dont have file space to give you...
18
What did you say?
Subtextometer Same conversation, different
levels...
Teachie I need more file space... Techie I
dont have file space to give you... Teachie You
dont feel my pain Techie Wheres my
pizza?
19
What did you say?
Same thing, different languages...
20
What did you say?
Same thing, different languages...
Teachie Friends, Romans, countrymen, lend me
your ears!
21
What did you say?
Same thing, different languages...
Teachie Friends, Romans, countrymen, lend me
your ears! Techie Non-hostile users,
Italian-urban networkers, USA-domain-based ID
holders, lend me your carbon-based aural input
devices!
22
What did you say?
Same thing, different perspectives...
Teachie Halp! Halp! The networks down!
23
What did you say?
Same thing, different perspectives...
Teachie Halp! Halp! The networks down!
Teachie Halp! Halp! The networks down! Techie
Spell checker probably doesnt recognize
his last name...
24
What did you say?
Same sounds, different words...
25
What did you say?
Same sounds, different words...
Teachie Can we put the entire band on the bus?
26
What did you say?
Same sounds, different words...
Teachie Can we put the entire band on the
bus? Techie Depends on your bandwidth...
27
What did you say?
Same sounds, different words...
Teachie Can you tell me where to catch the bus?
28
What did you say?
Same sounds, different words...
Teachie Can you tell me where to catch the
bus? Techie Cache the bus? Which bus?
29
What did you say?
Same sounds, different words...
Teachie Without the bus its going to be a hard
drive home...
30
What did you say?
Same sounds, different words...
Teachie Without the bus its going to be a hard
drive home... Techie Your hard drives at home?
Get a laptop...
31
What did you say?
Same sounds, different words...
Teachie Go ditch it all!
32
What did you say?
Same sounds, different words...
Teachie Go ditch it all! Techie Exactly! Go
digital!!
33
What did you say?
Same sounds, different words...
Teachie Go ditch it all! Techie Exactly! Go
digital!! Teachie Finally we agree on something!!
34
What did you say?
Same sounds, different words...
Teachie Go ditch it all! Techie Exactly! Go
digital!! Teachie Finally we agree on something!!
Assumicide
35
What did you say?
Same sounds, different words...
Teachie Go ditch it all! Techie Exactly! Go
digital!! Teachie Finally we agree on something!!
Assumicide people assume theyre communicating
when theyre not
36
Communication Revolution
Anthropology 101 in a sentence
All communication is tribal, and everyones
insecure the rest are details
37
Communication Revolution
Bad communication
  • Can paralyze an organization

38
Communication Revolution
Bad communication
  • Can paralyze an organization

In absence of good communication
  • Conspiracy theories abound

39
Communication Revolution
Bad communication
  • Can paralyze an organization

In absence of good communication
  • Conspiracy theories abound

Good communication makes members
  • Valued, invested, happier better problem solvers

40
Communication Revolution
Mars/Venus is a cross cultural situation -- go
for the win-win...
41
Communication Revolution
Mars/Venus is a cross cultural situation -- go
for the win-win...
  • Dont change each other, understand each other
    as different

42
Communication Revolution
Mars/Venus is a cross cultural situation -- go
for the win-win...
  • Dont change each other, understand each other
    as different
  • Techies are happiest when they solve the
    teachies problems

43
Communication Revolution
Mars/Venus is a cross cultural situation -- go
for the win-win...
  • Dont change each other, understand each other
    as different
  • Techies are happiest when they solve the
    teachies problems
  • Techies want appreciation

44
Communication Revolution
Mars/Venus is a cross cultural situation -- go
for the win-win...
  • Dont change each other, understand each other
    as different
  • Techies are happiest when they solve the
    teachies problems
  • Techies want appreciation
  • Teachies want empathy

45
Communication Revolution
Mars/Venus is a cross cultural situation -- go
for the win-win...
  • Dont change each other, understand each other
    as different
  • Techies are happiest when they solve the
    teachies problems
  • Techies want appreciation
  • Teachies want empathy
  • Help me grieve, and fix my printer!

46
We gotta talk...
47
An ed tech directors lot...
To wear many hats as you manage rapid change
So, Jim, where do you see yourself in ten
minutes?
48
Change management biz...
Balancing many hats as a change manager...
49
Change management biz...
Balancing many hats as a change manager...
  • Leader/policy maker by default, not design

50
Change management biz...
Balancing many hats as a change manager...
  • Leader/policy maker by default, not design
  • Government/God/Parents - ignored during good
    times, blamed during bad

51
Change management biz...
Balancing many hats as a change manager...
  • Leader/policy maker by default, not design
  • Government/God/Parents - ignored during good
    times, blamed during bad
  • Change counselor
    everyone takes their
    next step...

52
Change management biz...
Balancing many hats as a change manager...
  • Therapist...

53
Change management biz...
Balancing many hats as a change manager...
  • Therapist...
  • Translater teacheze into techeze, vice versa

54
Change management biz...
Balancing many hats as a change manager...
  • Therapist...
  • Translater teacheze into techeze, vice versa
  • Cultivator of new worker soft
    hard skills
  • (a la SCANS Report)

55
Change management biz...
Balancing many hats as a change manager...
  • Cheerleader - What does it take?

56
Change management biz...
Balancing many hats as a change manager...
  • Cheerleader - What does it take?
  • Guts, vision, clarity, purpose, sensitivity

57
Change management biz...
Balancing many hats as a change manager...
  • Cheerleader - What does it take?
  • Guts, vision, clarity, purpose, sensitivity

GVCPS
58
We gotta talk...
59
An ed tech directors lot...
IT people are currently left out of ISTEs
standards movement. Its your job to include them.
60
Soft skills for IT...
EQ by Goleman
61
Soft skills for IT...
EQ by Goleman
SOFT SKILLS ARE The ability to manage yourself
and relate to other people. (Shari Caudron,
Monster.com)
62
Soft skills for IT...
EQ another view
SOFT SKILLS The attitude is the aptitude. (Me)
63
Soft skills for IT...
Alaska High Tech Council
  • be customer oriented

64
Soft skills for IT...
Alaska High Tech Council
  • be customer oriented
  • see project through users eyes

65
Soft skills for IT...
Alaska High Tech Council
  • be customer oriented
  • see project through users eyes
  • respond to customers fears/concerns

66
Soft skills for IT...
Alaska High Tech Council
  • be customer oriented
  • see project through users eyes
  • respond to customers fears/concerns
  • sensitivity to all stakeholders

67
Soft skills for IT...
Alaska High Tech Council
  • be customer oriented
  • see project through users eyes
  • respond to customers fears/concerns
  • sensitivity to all stakeholders
  • flexible, adaptable to change

68
Soft skills for IT...
Alaska High Tech Council
  • be customer oriented
  • see project through users eyes
  • respond to customers fears/concerns
  • sensitivity to all stakeholders
  • flexible, adaptable to change
  • manage resources/set priorities within context of
    service agreements

69
Soft skills for IT...
Alaska High Tech Council
  • communicate with diverse groups

70
Soft skills for IT...
Alaska High Tech Council
  • communicate with diverse groups
  • use clear, concise language

71
Soft skills for IT...
Alaska High Tech Council
  • communicate with diverse groups
  • use clear, concise language
  • break down technical language barriers

72
Soft skills for IT...
Alaska High Tech Council
  • communicate with diverse groups
  • use clear, concise language
  • break down technical language barriers
  • speak and write clearly and succinctly

73
Soft skills for IT...
Alaska High Tech Council
  • communicate with diverse groups
  • use clear, concise language
  • break down technical language barriers
  • speak and write clearly and succinctly
  • share information, collaborate with team members

74
Soft skills for IT...
Certification Magazine
  • teamwork
  • communication skills
  • presentation skills
  • selling
  • running meetings
  • problem-solving
  • customer service

75
Soft skills for IT...
Human Resources Development Canada
  • self-awareness
  • analytical thinking
  • leadership, team-building skills
  • effective communication, listening
  • change readiness, diplomacy
  • problem-solving, flexibility
  • creativity

76
Soft skills for IT...
EQ by Goleman
  • 181 jobs at 121 companies worldwide- 2 of 3
    abilities for success were EQ...

(Shari Caudron, Monster.com)
77
Soft skills for IT...
EQ by Goleman
  • 181 jobs at 121 companies worldwide- 2 of 3
    abilities for success were EQ...
  • study of many corporations, 3 top qualities
    comm. skills, interpersonal skills, initiative...

(Shari Caudron, Monster.com)
78
Soft skills for IT...
EQ by Goleman
  • 181 jobs at 121 companies worldwide- 2 of 3
    abilities for success were EQ...
  • study of many corporations, 3 top qualities
    comm. skills, interpersonal skills, initiative...
  • studies of 500 organizations worldwide, those
    with highest EQ scores rise to highest
    positions...

(Shari Caudron, Monster.com)
79
Soft skills for IT...
Great advice for IT folks
Walk among the people.
80
We gotta talk...
81
An ed tech directors lot...
Manage change on three levels- personal, policy,
organizational.
Never, ever think outside the box.
82
What to do
Change happens on three levels...
  • Personal change a habit
  • Policy change a standard or rule (ISTE
    standards)
  • Organizational change a system through
    restructuring

83
What to do...
Reacquaint self w difficulty/fear change
84
What to do...
Reacquaint self w difficulty/fear change
Personal change a habit
85
What to do...
Reacquaint self w difficulty/fear change
Personal change a habit
  • Know your belief system...rerun average day to
    find out who you are...

86
What to do...
Reacquaint self w difficulty/fear change
Personal change a habit
  • Know your belief system...rerun average day to
    find out who you are...
  • Change 1 thing about self--ask spouse...

87
What to do...
Reacquaint self w difficulty/fear change
Personal change a habit
  • Know your belief system...rerun average day to
    find out who you are...
  • Change 1 thing about self--ask spouse...
  • Personal changes institutional change

88
What to do...
Reacquaint self w difficulty/fear change
A bit of wisdom perhaps
  • Asking teachers to change asking them to change
    who they are on fundamental level

89
What to do...
Reacquaint self w difficulty/fear change
A bit of wisdom perhaps
  • Asking teachers to change asking them to change
    who they are on fundamental level
  • Teachers usually dont change just the teacher
    part of themselves

90
What to do...
Reacquaint self w difficulty/fear change
A bit of wisdom perhaps
  • Asking teachers to change asking them to change
    who they are on fundamental level
  • Teachers usually dont change just the teacher
    part of themselves
  • Real change changes the whole person

91
What to do...
Change a policy
Policy change a standard or rule
  • How about ISTE communication standards? For
    techies? For teachies?

92
What to do...
Change a policy
Policy change a standard or rule
  • How about ISTE communication standards? For
    techies? For teachies?
  • How about general ISTE standards for tech support
    staff?

93
What to do...
Zoom way outinvolve the community...
94
What to do...
Zoom way outinvolve the community...
Organizational change a system
  • Restructuring decision making, policy
    development...

95
What to do...
Zoom way outinvolve the community...
Organizational change a system
  • Restructuring decision making, policy
    development...
  • Restructuring/creating jobs...

96
What to do...
Zoom way outinvolve the community...
Organizational change a system
  • Restructuring decision making, policy
    development...
  • Restructuring/creating jobs...
  • Restructuring buildings, environments...

97
ACTIVITY
You discuss topic/take notes We
collect/distribute notes
  • TOPICS
  • Develop communication standard for 1) IT workers,
    2) teachies
  • Develop process to resolve communication issues
    between teachies techies
  • Develop assessment strategies...

BUZZ...
98
We gotta talk...
99
An ed tech directors lot...
To manage change everywhere, even staffthe
pressure from competition is intense
100
Education is now a buyers (rather than a
sellers) market...
101
Type 1 The Angry
102
Type 2 The Wistful
103
Type 3 The Adopters
104
Type 4 The Innovators
105
Implications
1 local distance education merge 2 adding
value is everything studentas client/customer
3 the attitudes the aptitude 4 local
educators need help incentives to compete
106
Teachers staff need
4Ts to compete
  • Technology
  • Training
  • Time
  • Tech Support (IT manage.)

107
Teachers staff need
4Ts to compete
  • Technology
  • Training
  • Time
  • Tech Support (IT manage.)

What training?
108
Teachers staff need

OIL training to compete
  • Operation
  • Integration
  • Leadership

109
Teachers staff need

Focus on Integration
  • Operation
  • Integration
  • Leadership

110
Teachers staff need

ACT Integration
  • Assimilation
  • Creation
  • Transformation

111
Teachers staff need

OIL training to compete
  • Operation
  • Integration
  • Leadership

Whats the incentive?
112
Teachers staff need
CARE incentives to compete
  • Compensation
  • Assistance
  • Recognition
  • Education

113
We gotta talk...
114
An ed tech directors lot...
You are in the best position to implement change
115
Making ed tech work...
Great advice for ed tech folks
Be part of the curriculum team.
116
The Tradition Box
Taboo
Tradition
Cultural Interface Border
Fast change thru revolution Slow change
thru leaky border
117
The Tradition Box
Taboo
Tradition
Cultural Interface
Moderate change thru cultural insider who opens
portal between the two
118
Is It Worth It?
You cant fight every fight...
Value of Relationship LO HI
LO HI
Importance Of Issue
IGNORE CONCEDE COMPETE COLLABORATE
Adapted from "Conflict and Conflict Management"
by Kenneth Thomas in The Handbook of Industrial
and Organizational Psychology edited by Marvin
Dunnette (Chicago Rand McNally, 1976).
119
Clothes make the ed tech coordinator-
120
Clothes make the ed tech coordinator-
So dress well
121
Traditional storytelling planning process
1. Get a story idea
2. Develop storyboard
122
Traditional storytelling planning process
1. Get a story idea
NO!
2. Develop storyboard
123
Traditional storytelling planning process
1. Get a story idea
2. Develop VPS
3. THEN develop storyboard
124
Visual Portrait of Story (VPS)
Middle
Problem (tension)
Solution (resolution)
Beginning
End
The psychology of story - of life as a
creative problem solving experience
(Dillingham, 2001)
125
Peripetia
Tying of the knot
Beginning
End
Aristotle - Story Diagram
126
Visual Portrait of Story transformation
Middle
Problem (tension)
Solution (resolution)
Transformation?
Beginning
End
What kinds of transformation?
(Dillingham, Ohler 2003)
127
Transformation
128
8 Levels of character transformation
  1. Physical/kinesthetic - strength, dexterity
  2. Inner strength - courage

129
8 Levels of character transformation
  1. Physical/kinesthetic - strength, dexterity
  2. Inner strength - courage
  3. Emotional - maturity
  4. Moral - conscience

130
8 Levels of character transformation
  1. Physical/kinesthetic - strength, dexterity
  2. Inner strength - courage
  3. Emotional - maturity
  4. Moral - conscience
  5. Psychological - insight, self-awareness
  6. Social - responsibility

131
8 Levels of character transformation
  • Physical/kinesthetic - strength, dexterity
  • Inner strength - courage
  • Emotional - maturity
  • Moral - conscience
  • Psychological - insight, self-awareness
  • Social - responsibility
  • 7. Intellectual/creative - learning, problem
    solving, critical thinking
  • 8. Spiritual - awakening

132
(No Transcript)
133
The Communication Revolution
Its not just for machines anymore...
NEA 2005
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