Leadership Mind and Heart

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Chapter 5

• Leadership Mind and Heart

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Chapter Objectives

• Recognize how mental models guide your behavior
  and relationships.
• Engage in independent thinking by staying
  mentally alert, thinking critically, and being
  mindful rather than mindless.
• Breaking out of categorized thinking patterns and
  open your mind to new ideas and multiple
  perspectives.
• Begin to apply systems thinking and personal
  mastery to your activities at school or work.

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Chapter Objectives (contd.)

• Exercise emotional intelligence, including being
  self-aware, managing your emotions, motivating
  yourself, displaying empathy, and managing
  relationships.
• Apply the difference between motivating others
  based on fear and motivating others based on love.

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Mental Models
Theories people hold about specific systems in
the world and their expected behavior
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Ex. 5.2 The Perception Process
Organizing selected data into patterns for
interpretation and response
Screening and selecting stimuli to process further
Observation via the senses
Environmental stimuli
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Stereotyping
The tendency to assign a person to a group or
broad category and then to attribute widely held
generalizations about the group to the individual
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Leaders Mind

• Independent thinking
• Questioning assumptions and interpreting data and
  events according to ones own beliefs, ideas, and
  thinking, rather than pre-established rules or
  categories defined by others
• Mindfulness
• The process of continuously reevaluating
  previously learned ways of doing things in the
  context of evolving information and shifting
  circumstances

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Systems Thinking
The ability to see the synergy of the whole
rather than just the separate elements of a
system and to learn to reinforce or change whole
system patterns
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Emotional Intelligence
A persons abilities to perceive, identify,
understand, and successfully manage emotions in
self and others
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Ex. 5.5 Eight Families of Emotions
Enjoyment
Anger
Fear
Love
Surprise
Disgust
Shame
Sadness
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Ex. 5.6 The Components of Emotional Intelligence
Self-Awareness
Social Awareness

• Emotional self awareness
• Accurate self-assessment
• Self-confidence

• Empathy
• Organizational awareness
• Service orientation

Self-Management
Relationship Management

• Emotional self-control
• Trustworthiness
• Conscientiousness
• Adaptability
• Optimism
• Achievement-orientation
• Initiative

• Development of others
• Inspirational leadership
• Influence
• Communication
• Change catalyst
• Conflict management
• Bond building
• Teamwork and collaboration

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Types of Motivation

• Fear-based Motivation
• Motivation based on fear of losing a job
• Love-based Motivation
• Motivation based on feeling valued in the job