Nonverbal Communication

1
Nonverbal Communication
2
7 Forms of Nonverbal Communication

• Eye Contact
• Gestures
• Facial Expressions
• Movement
• Appearance
• Posture / Stance
• Proxemics / Touch

3
Percentages of Communicating a Message

• 7 Meaning of word
• 38 Paralinguistics
• 55 Nonverbal

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What nonverbal does

• Indicates attitude or feeling
• Illustrates something
• Regulates the flow of Communication

5
Shakespeare

• When a person gives a performance, they actually
  give two. One the audience sees and one they
  hear.
• Often these are contradicting.

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Perception
YOUR REALITY
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5 reasons why 2 people see the same thing
differently

• Physical Difference
• Experience is different
• Focus is on different things
• View point is different
• Mood is different

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Proxemics
Social Distance
Intimate Distance
Personal Distance
Public Distance
9
Intimate Distance
Distance No more than 18 inches from each
other People Involved Family, Significant
Other, BEST Friend Communication Personal,
Secret, Private Note Touching is usually
happening
10
Personal Distance
Distance 18 inches to 4 feet. Two sub phases
Sub phase 1 18 inches 2 ½ feet
Friends Somewhat private communication. Some
touching Sub phase 2 2 4 feet
Acquaintances Also waiting in a public line
(teller or machine)
11
Social Distance
Distance 4- 12 feet. Very little personal
communication Two Sub phases Sub phase 1 4
7 Feet. Informal business Some high



school teachers, Sub phase 2 7 12
feet Formal business. Some high school
teachers, some college profs. Strangers using a
public area such as a beach.
12
Public Distance
Distance 12 feet and beyond Two sub phases
Sub phase 1 12 25 Feet. This is mostly for
lectures, large business meetings, Sub phase 2
25 This is mostly for entertainment,
and politicians.
13
What else to consider

• Dictated space (crowded rooms, elevators etc.)
• Gender
• Same sex
• Age
• Culture

14
Touch

• Does Touch

• Does Not Touch

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15
Greetings

• Americans
• Eskimos
• Japan
• French
• Polynesians
• Maori
• East Africans
• Tibet

16
Facial Expression
17
Gestures

• Gesture Zone
• Types (emphatic, transitional, descriptive, and
  locative.

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Eye Contact

• Effects of
• Regulates the flow of communication
• Monitors feedback
• Expresses emotion
• Communicates interpersonal
• relations

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Pupil Expansion
20
Posture or Stance
21
Movement
Conclusion
Introduction
1st area
2nd area
3rd area
22
Appearance

• Stereotype
• Companies have a look they want
• Interesting information

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How to improve body language General Thoughts

• Every body movement either helps or hurts. Goal
  is to help!
• Delivery should not call attention to itself.
• Have a sincere desire to communicate.
• Speaker must take control of the room It
  is the speakers responsibility to get and keep
  the members of the audience listening!!!!!

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How to improve body language When Listening

• Dont Fidget
• Posture
• Hands / Arms
• Legs / Feet
• Eye Contact / Facial Expression

25
How to improve body language While Speaking

• Stand Tall
• Gestures should be expansive based on the size of
  the room and the number of people in the audience
• Movement should reinforce meaning
• THE FACE SAYS IT ALL!!!!!!!!!