Intermec

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(No Transcript)
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Agenda

• Introductions
• Intermec Overview
• Business Trends in the Transportation Industry
• Why Wireless
• Typical Intermec Solutions in Transportation.
  Logistics
• Mobile Computing - 700 Series Technical Overview
• Case Study
• Question Answer

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Intermec Highlights

• Intermec customer base 70 of Fortune 1000
• 744M in sales (110M operating profit 45M
  debt)
• 36 years in business
• Broadest line of ADC products
• mobile computing
• wireless networking
• imaging scanning
• printer/media systems
• radio-frequency identification
• 400 custom software applications
• 71 offices around the globe
• World leader in wireless networking
  infrastructure
• Wholly owned Subsidiary of UNOVA (1.4 Billion
  Sales) and highest-ranked ADC firm on Fortune
  1000.

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Fortune Magazine. April, 2002
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Retail, Industrial, Transportation, Logistics,
Field Service, Healthcare
Integration, Applications, and Solutions Expect
More..
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Intermec A Global Company
Section 1 Who We Are
World Headquarters Everett Washington
Everett, Washington USA World Headquarters
Cedar Rapids, Iowa USA Systems Solutions
Group Cincinnati, USA Media Products Los
Angeles, USA Latin America Headquarters Reading,
England Europe/ Middle East/ Africa
Headquarters Gothenburg, Sweden Printer
Development Toulouse, France Scanner
Development Mississauga, Ont. Canada Canadian
Headquarters Singapore Asia Pacific Headquarters
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Industry Trends
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Market Dynamics
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Market Dynamics

• Collapsing Cycle Time
• Customer Service
• Time Definite Delivery Within Minutes
• Security Driver Cargo Visibility

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Market Dynamics

• Real-Time Visibility to Assets Inventory
• Resources/Personnel
• Tractors/Trailers/Reefers
• Inventory
• Specialized Assets i.e. Pallets, Totes

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Market Paradigm Shifts

• Static to Dynamic Business Model
• Strategic Agility Speed
• Paper Less Systems
• Auto ID (Bar Code/ RFID)

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Market Paradigm Shifts

• Access to Real-Time Information
• Integrated Wireless (802.11 Wide Area
  Wireless)
• Fully Integrated Open Systems

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Why Wireless Today

• Convergence of Technologies
• Affordability
• Reliability
• Bandwidth
• The Global Economy
• The Bar Has Been Raised
• By the Competition
• By Customer Requirements
• By Pressure from Stake Holders to Increase
  Profits
• Homeland Security Requirements
• Automation Becoming Keys to Efficiencies

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Market Leading Adopters of Wireless Technology
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Converging Technologies

• Wireless Networks
• 1XRTT, GPRS, CDMA
• Powerful Handheld Computing Tools
• Memory Capacity
• Durability
• Battery Life
• User Acceptance
• Multi-radio Capability (1xRTT,GPRS, 802.1x,
  Bluetooth
• Software Application Tools

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The Bar Has Been Raised

• Competition driving force behind innovation
• Differentiation seen as pivotal in winning new
  business and maintaining existing accounts
• Customer pressure for immediate information
• Information a day or even hours old is no longer
  good enough
• Customer information requirements have moved well
  beyond track and trace
• Share holders / stake holders want profits no
  matter what the economic climate is

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Industry Applications
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3PL Applications

• Electronic signature capture provides uncontested
  proof of shipment acceptance.
• Pick up and Delivery activities can now be
  managed in real time in a proactive manor vs. the
  re-active processes formerly in place.
• Real time transaction data can be used to verify
  location information.
• Product data can be collected at the point of
  exchange to validate product movement within the
  warehouse and at time of delivery.
• Capturing shipment data as it flows through the
  cross dock increases handling accuracy and
  minimizes handling errors.
• Data collected at point of receiving / shipping
  increases inventory accuracy and integrity
• Data collection activities can be used to manage
  and create labor standards for employee
  performance monitoring
• The collection of real time allows for improved
  planning of human resources, equipment, and
  operations.
• Expedites the billing process through the
  collection of data at point of the activity or
  exchange and is validated through the scanning
  and/or signature capture process.

• Proof of Delivery
• Pick-Up Delivery
• Location Status
• Inventory Verification
• Cross Docking
• Shipping / Receiving
• Labor Tracking
• Planning
• Billing

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Cross Dock Applications

• Shipment Verification
• Scheduling and Load Planning
• Handling Error Reductions
• OSD
• Labor Tracking
• Planning

• Shipment scanning provides for the collection of
  automated shipment information and positive
  shipment verification.
• Data capture allows for efficient movement of
  freight and eliminates manual input of data.
  Reduces time and errors when closing loads for
  scheduling.
• Automation and scanning of shipments, trailers,
  and doors reduces mis-loads and shipments moving
  without being manifested properly.
• Real time transaction data can be used to verify
  potential/actual shipment problems at point of
  trans-loading.
• Product data can be collected at the point of
  exchange to validate weight and inspection
  processes.
• Data collection activities can be used to manage
  and create labor standards for employee
  performance monitoring
• The collection of real time allows for improved
  planning of human resources, equipment, and
  operations.
• Expedites the billing process through the
  collection of data at point of exchange and is
  validated through the signature capture process.
  

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Yard Management Applications

• RFID technology captures data facilitate the
  matching of trailer to tractors, and drivers.
  Eliminate the need for on site verification of
  equipment arrival.
• Monitoring of tractor/trailer/driver departure
  can now be controlled through simple go- no go
  indicators or more sophisticated message board
  screens. Eliminate the need for out gate
  verification of departure times.
• Scanning activity can be date/time stamped to
  measure and monitor in gate and out gate
  activity, providing companies with the ability to
  establish measure and monitor performance
  standards.
• Real time in gate information can be used to
  optimize equipment placement and minimize time
  hostler time spent searching for equipment.
• The collection of real time in gate and out gate
  information allows for improved planning of human
  resources, equipment, and operations.

• In Gate Access
• Out Gate Control
• Labor Management and Control
• Directed Location Information
• Operations Planning

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Case Study
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GatewayDelivery

• Acquired by GroceryGateway.com in 2001
• Perform over 15,000 weekly deliveries for Staples
  Catalogue, Staples Retail, and Home Depot.
• National fleet with 100s of owner operators in 6
  provinces

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Gateway Delivery Knows Paperwork!
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Its Everywhere!
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Weve got boxes
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and more boxes of paper!
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GatewayDelivery

• Customers want proof of delivery that is
• Accurate
• Easy to obtain
• Fast (available immediately if possible)

Our solution???
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Marg Kelly!

• Customers call a voicemail box and leave a
  message with the order number(s) they require.
• These two full time people pick up the messages
  every couple of hours and sift through the paper.
• PODs are faxed to the customer within 48hrs.

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GatewayDelivery

• Clearly we needed another solution
• Paper is time consuming to search.
• Paper requires a lot of storage space but still
  has to be accessible to employees.
• Extremely error prone, POD may exist but are
  unfound because they are misfiled.

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GD Automation Phase 1

• Receive electronic orders from customers
• Generate route sheets for drivers with more
  information than invoice provides.
• Scan POD and put on website

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GD Automation Phase 1
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GD Automation Phase 1
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GD Automation Phase 1
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GD Automation Phase 1

• Electronic POD Issues
• Prep work for scanning very time consuming
• Numbers on invoice are not recognized by OCR
  software
• Data entry of invoice numbers requires 2 full
  time temps.
• Customer found Invoice printing across web
  problematic
• Paper is still fundamentally flawed
• Time consuming for drivers
• Mistakes or driver fraud still likely
• No guarantee all packages received from customer
  or were delivered

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What would the Ultimate Solution contain?

• Complete package tracking
• Scan every package into facility, onto truck,
  and into the customers hands
• Real-Time fleet monitoring
• Be able to see at a glance the status of all
  drivers and receivers nationally
• Provide route status to dispatch and all
  management
• Immediate POD
• Searchable and printable website
• Delivery confirmation sent through EDI to
  customers

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GatewayDelivery
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GatewayDelivery
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GatewayDelivery
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GatewayDelivery
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GatewayDelivery
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GatewayDelivery

• Project Benefits
• No more paper! Drivers spend less time on
  paperwork, more time on the road delivering!
• POD on website 30 seconds after delivery,
  exceeded customers expectations!
• Complete piece tracking provides accountability
  of receivers, drivers, and customers. No more
  finger pointing!
• Automated time stamping of delivery makes
  billing/payroll and redeliveries accurate.
• Real time fleet visibility eliminates morning
  chaos and cell phone usage on road.