Environmental Leadership

1
Environmental Leadership

• Creating a Corporate Socially Responsible Culture
  at the North Shore Credit Union One Step at a
  Time
• Presenter Sue Godey, Regional Manager
• Date May 2006

2
About Us

• Charter signed in 1941
• 12 branches located in the North Shore, Sea to
  Sky Corridor, Vancouver and Burnaby.
• 1 Call Centre
• 1.8 billion in assets under administration
• 300 employees
• 40,000 members

3
Our CSR Journey

• In 2004, the Canadian Business for Social
  Responsibility completed a CSR assessment.
• A cross functional team was created in early 2005
  to review the recommendations and develop a CSR
  Policy and action plan.
• The CSR Policy and specific recommendations were
  approved in 2005.
• The recommendations started to be implemented
  immediately.

4
CBSR Assessment Highlights

• We needed to go from random acts of goodness to a
  strategic and articulated approach.
• We identified our weakness and strengths as
• Community One of the strongest
• Employees One of the strongest
• Customers Strong Commitment
• Suppliers Weak
• Environment Weakest

5
Paper Reduction Results

• Changed to higher re-cycled /lower bleached paper
• Achieved 9 paper reduction against a target of
  15 reduction
• Positive environmental impacts were
• 29 trees saved
• 962 kg. solid waste saved
• 10,175 kilowatt hours of electricity saved
• 2.3 tonnes of greenhouse gases saved.
• 72,243 litres of effluent saved
• 269 grams of cancer causing chemicals saved

6
Environmental Impacts in 2005

• Established and implemented paper usage/reduction
  benchmarks
• Switched to Novex Courier for non-scheduled
  delivery
• Suppressed staff statements (168 employees)
• Initiated Green Meeting at Orientation Session
• Introduced CSR at each Orientation Session
• Celebrated Earth Day corporate-wide
• Staff traveled 3,231 green kilometers with
  Commuter Challenge.
• Completed a Staff Transportation Survey

7
Future Plans

• Renew our partnership with North Shore Recycling
  Vehicle and blue box program for the North Shore
  for a further 3 years.
• Donate our old computers to over 100 community
  groups and schools, reduce our E-Waste.
• Supressing paystubs for employees.

• Complete transportation plan for employees.
• Introduce CSR Tab on our Intranet Site as a staff
  resource.
• Early days with the Social Purchasing Portal,
  establishing partnerships with suppliers who have
  a social responsibility policy and environmental
  commitment.

8
Conclusion and Learning

• CSR is not a project but a process.
• Rather than a strategy, we view our CSR
  Commitment as our filter when making decisions.
• There are many opportunities for organizations
  starting down the path with low hanging fruit
  that may not cost much to implement.
• Great ideas come from the people in your
  organization!
• We are committed to creating a Corporate Socially
  Responsible culture at the North Shore Credit
  Union One Step at a Time.