Supplier Relationship Management petPRO

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Supplier Relationship Management _at_ petPRO
The petPRO Procurement Team

• Dominique Blain
• Matthew Doelman
• Fouad Semeralul

November 27, 2003
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What is Supplier Relationship Management?
Strategic information system for the supply and
sourcing business processes
Complements and often extends an ERP outwards
through supply-side extranet B2B
Typical functionalities
Strategic sourcing Operational procurement Supplie
r enablement Content management
Benefits cost reduction through integrated and
efficient management of the supply base.
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Cost/Benefit Analysis (1)
Outsourcing SRM dismissed loss of control over
strategic business process
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Cost/Benefit Analysis (2)
Benefits 20-25 increase in efficiency,
resulting in 0,5 M cost reduction annually,
through
Optimized sourcing/procurement strategy Faster
procurement cycle Automated and consolidated
procedures
? ROI in 2-3 year period
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Cost/Feature Analysis
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Vendor Selection
4 Criteria

• Integration with PetPROs ERP
• Experience with Pet Industry
• Flexible deployment
• Quality of Service/Tech support

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Risks
Suppliers response, buy-in, level of
technological integration
Implementation Strategy
One - year pilot project 200,000 Stand - alone,
simplified SRM software version with fewer
modules Minimize risk Test cost/benefit analysis
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Voilà!