Title: Interpersonal Deception Theory
1Interpersonal Deception Theory
- of David Buller and Judee Burgoon
- chapter 7, Em Griffin (4th ed.)
2Verbal Deceit
- Three strategies to not telling the truth
1. Falsification (a lie, creates a fiction)
2. Concealment (part truth, hides a secret)
3. Equivocation (vague, dodges the issue)
3Getting Away with Deceit
- Could you tell if someone is lying to you?
- Research suggests we are not too good at
detecting deception - Deception research shows that the nonverbal cues
people look to for detection (looking in the eye,
hurried speech, and nervous laughter) are not
reliable indicators of deception - A chuckling, fast -talking person who avoids eye
contact is just as likely to be telling the truth
as someone who displays the socially accepted
signs of sincerity
4Research Approach
- Buller Burgoon reject the standard experimental
approach that has Ss listening or viewing actors
act out scripted messages to detect deception - They think that the fuller context of
interpsersonal communication is crucial to the
communication event - Interpersonal Deception Theory is the result of
this thinking that context is crucial
5Key Propositions in the Interpersonal Deception
Theory
- What deceivers and respondents think and do
varies according to the amount of interactive
give-and-take thats possible in the situation - What deceivers and respondents think and do
varies according to how well they know and like
each other - Deceivers make more strategic moves and leak more
nonverbal cues than truth tellers - With increased interaction, deceivers make more
strategic moves and display less leakage - Deceivers and respondents expectation for
honesty (truth bias) is positively linked with
interactivity and relational warmth for more,
see pp. 92 - 93
6Two Core Ideas
- 1. Interpersonal Communication is Interactive
- People are constantly adjusting their behavior
toward one another in response to feedback - Interaction rather than individual behavior is at
the core of the theory
7Two Core Ideas
- 2. Strategic Deception Demands Mental Effort
- A successful deceiver must manipulate a lot of
information - At some point, the strategic requirements of
deception could produce cognitive overload - Leakage refers to the unconscious nonverbal cues
that signal an internal state - Griffin suggests that we think of a deceptive
interaction we have taken part in, either as
deceiver or respondent, and compare it to the
propositions in Figure 7.1 (pp. 92-93)
8Strategic Information Management
- Every deceptive act has at least 3 aims
- 1. To accomplish a specific task or goal
- 2. To establish or maintain a relationship with
the respondent - 3. To save face or sustain the image of one or
both parties
9Four Message Characteristics that Reflect
Strategic Intent
- 1. Uncertainty and Vagueness
- 2. Nonimmediacy, reticence, and withdrawal
- 3. Disassociation
- 4. Image-and relationship -protecting behavior
10Message Characteristic of Strategic Intent
- Uncertainty and Vagueness
- Short (lack of detail) and noncommittal answers
(I worked late speak in passive and
indefinite ways (It was impossible to get things
done before then
11Nonimmediacy, reticence, and withdrawal
- The desire to be out of the situation--shows up
in nonverbal actions to turn away, sit apart,
lean back silence before answering, frequent
pauses nonimmediacy (symbolically removing
yourself from the situation) in words as well,
e.g., changing tense from present to past
12Disassociation
- A way of distancing yourself from what youve
done - shifting responsibility to others removing
individual choice shared responsibility
downplay the intensity of unwelcome news
(sometimes) generally, sever the personal
connection between the actor and the act of
deception
13Image- and relationship-protecting behavior
- To mask the cues that leak out despite their best
efforts, deceivers try to appear extra sincere - Deceivers in dialogue tend to nod in agreement
when the respondent speaks, avoid interrupting,
and smile frequently
14Multiple Factors Deceivers Strategic Plan (p.
96)
- Plan-based activity increases when
- the situation is highly interactive (prop. 4)
- parties know each other well (prop. 8)
- the deceiver particularly fears discovery (prop.
6) - the deceivers motivation is selfish (prop. 7)
- the deceiver has good communication skills (prop.
9)
15LEAKAGE
- Why leakage occurs
- intense attempt to control information can
produce too slick a performance - lying causes physiological arousal
- the predominant felt emotions that accompany
lying are guilt and anxiety--they are hard to
cover - cognitive overload in attending to so much and
some behaviors leak out
16Telltale Signs of Leakage (based on 35 leakage
studies)
- Unintentional nonverbals that usually accompany
deception - Fidgety hand movements
- Increased blinking and enlarged pupils
- Frequent speech errors (grammatical mistakes,
repetitions, slips of the tongue - Increased speech hesitations (awkward pauses,
ahs, ers, ums) - higher voice pitch
- Increased discrepancies between verbal and
nonverbal channels
17Respondents Dilemma
- Truth bias our expectation that people will tell
the truth - As in CMM theory (which is interpretive),
Deception Theory (which is empirical) comes to
the conclusion that persons-in conversation
co-construct their own social realities. The
construction project continues as the deceiver
reacts to the respondents suspicions.
18Putting Doubts to Rest Deceiver Adjustment to
Respondent Suspicion
- Deceivers are usually more successful at sensing
suspicion than respondents are at spotting
deception - As soon as deceivers see signs of doubt, they
change their behavior in a way intended to
alleviate their partners distrust - They usually reciprocate the mood and manner of
the respondent
19Putting Doubts to Rest
- Reciprocation A process of adjusting
communication behavior to mesh with the other - If the respondent shows high involvement, so does
the deceiver - If the respondent shows a nonchalant style, so
does the deceiver - Truth tellers react the same way to accusation,
often resulting in more suspicion (p. 99)
20A Final Note (from Griffins critique)
- When talking with others, I should doubt my
ability to detect deception - Most of us think we are great lie detectors
- This theory , Interpersonal Deception Theory,
suggests we are not great lie detectors