BYU VITA Webpage http:bap.byu.eduvita.htm - PowerPoint PPT Presentation

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BYU VITA Webpage http:bap.byu.eduvita.htm

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Designed to provide low-income taxpayers with free tax preparation services. Intended for individual taxpayers with incomes of $35,000 or lower ... – PowerPoint PPT presentation

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Title: BYU VITA Webpage http:bap.byu.eduvita.htm


1
BYU VITA Webpagehttp//bap.byu.edu/vita.htm
  • BYU Gamma Alpha Chapter
  • March 5, 2004

2
VITA
  • Volunteer Income Tax Assistance
  • Designed to provide low-income taxpayers with
    free tax preparation services
  • Intended for individual taxpayers with incomes of
    35,000 or lower

3
BYU VITA Lab
  • Run by BAP
  • 170 Volunteers
  • 1000 returns e-filed each year
  • 300 BAP service hours in February alone
  • Opportunity to serve community and practice tax
    concepts

4
Administrative Challenge
  • Managing 170 Volunteers
  • Coordinating schedules
  • Training
  • Supporting
  • Serving our 1000 customers
  • What can we do for them?
  • Logistics (hours, location, etc.)
  • What they need to bring

5
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6
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7
Information
  • Questions that cannot be answered from the
    website are added to the FAQ
  • This ensures that the taxpayers and volunteers
    have the most relevant information
  • Update volunteer schedule

8
Marketing
  • Website marketed through BYU Homepage and School
    of Management Homepage
  • Through BYU Homepagelink was seen about 750,000
    times
  • Through Management Homepagelink was seen about
    4,500 times

9
Results
  • 2 to 3 times more returns done this February
  • Less time needed to manage the site
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