JCC IA

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JCC I/A QASP/ PERFORMANCE BASED SERVICE
ACQUISITION TRAING 8 Nov 08
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Overview

• Introduction
• Tenants of PBSA
• Performance-Based Work Statement
• Services Summary
• Gansler Report
• COR Programs/Training
• QASP
• Surveillance Documentation

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Introduction

• Transition from Build-up to Sustainment (Prep for
  redeployment)
• Contract administration is critical
• Terminology QASP, PP, Performance Based, QAE,
  COR, BRAG, MFT
• Terminology doesnt matterGetter Done
• Having a QASP equates to loading a weapon. A
  loaded weapon is worthless if you forget to pull
  the trigger.
• Conducting and documenting surveillance equates
  to projecting bullets down range. Getter Done!

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Performance Based Svs Acquisition

• Purpose - Design mission support strategies that
  result in
• Higher levels of contractor performance
• Synergetic relationships
• Accommodating changing or unforeseen mission
  needs
• Leveraging commercial best practices (Yes, this
  applies in Iraq)
• Encourage end users to identify requirements
  early (KO and RCC Chief Responsibility) (Customer
  Education..document it)
• Form a multi-functional team to manage
  requirement through acquisition life cycle
• Identify members by position, not by name
  (turn-over hinders continuity)

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Performance Based Svs Acquisition

• Performance based acquisitions describe
  quantifiable outcomes
• What not how
• Allow contractors to be creative in their efforts
  to accomplish our mission requirements
• PBSA consists of
• Acquisition strategy that develops performance
  based requirements that align and track mission
  objectives complemented by a contract methodology
  that optimizes and drives performance
• Market Research demonstrating reliance on
  commercial marketplace for its capabilities,
  innovation, technologies and competitive forces
• Performance Based Work Statement (PWS) that
  defines requirements in terms of results rather
  than method of performing work.

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PWS Contents

• Description of Services/General Information
• Services Summary
• Government Furnished Property/Services
• Appendices workload estimates, labor hour
  rates, square footage, etc.

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Service Summary

• Nuts and bolts of surveillance
• Identifies critical performance objectives
• Provides measurable performance thresholds
• Does not limit inspection/acceptance to service
  summary items
• Does not require technical expert to create
• KO will generally create initial draft
• Customer will help redefine

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Services Summary
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Gansler Report (Nov 2007)
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Gansler Report

• Financial management
• Civilian and military personnel
• Contracting and contract management
• Training and education
• Doctrine, regulations, and processes

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Gansler Report

• Financial management
• Civilian and military personnel
• Contracting and contract management
• Training and education
• Doctrine, regulations, and processes

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Lack of Training Can Lead to Fraud
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COR Program/Training

• CORs required on all service contracts in excess
  of 25K (AI 46.1)
• Exceptions documented on DF signed one level
  above KO
• KO must routinely interface with COR
• Monthly dialogue and assessment of contractor
  performance (minimum standard)
• The Chief of the Contracting Office is
  responsible for compliance
• Failure to comply across full spectrum of
  contracts
• Office chief reports failure to ICO/ACO
• ICO/ACO determines if resources need to be
  realigned to meet contract administration
  requirements.
• Resolution provided to J3 I/A
• Documentation, documentation, documentation

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COR Program/Training

• Recommend COR program manager to track all
  contracts requiring a COR.
• Training Requirements (AI 42.1.C)
• DAU CLC 106 COR With a Mission Focus
• Combating Trafficking in Persons
• Local COR training by the RCC (include contract
  specific discussion) (PMR team has several local
  training tools for your use)
• All must be documented in the contract file

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QASP

• Reliance on Ktr Quality control Plan
• Changes Gov role from oversight to insight
• Serves as road map for contract surveillance
• Outlines roles and responsibilities
• Dictates COR performance requirements
• Describes COR documentation requirements
• Government evaluates contractor demonstrated
  results

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QASP

• Determine type(s) of surveillance required for
  your service
• Customer Complaint
• Customer Survey
• Periodic Inspection
• Monthly Reports
• Progress Meetings
• Consider contractor data

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Surveillance Documentation

• Each surveillance method must be accompanied by
  some form of documentation and procedure for
  processing the documentation
• Customer Complaint Requires CC Form
• Where are they located?
• Corrective Action Report
• Contract Discrepancy Report

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Bottom Line
Getter Done Document Document document
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Questions?