CHAPTER 15 LEADERSHIP

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CHAPTER 15LEADERSHIP

• LEARNING OBJECTIVES
• DESCRIBE THE CHARACTERISTICS OF EFFECTIVE LEADERS.

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LEARNING OBJECTIVES

• DEFINE THE ESSENTIAL MANAGEMENT RESPONSIBILITIES.
• DETERMINE YOUR OWN LEADERSHIP VALUES (SOFT SKILL).

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LEADERSHIP IN THE TWENTY-FIRST CENTURY

• CHANGE MASTERY
• INTERNATIONAL PERSPECTIVE

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CHARACTERISTICS OF AN EFFECTIVE LEADER

• UNDERSTANDS SELF.
• BUILDS A SHARED VISION.
• LIVES BY A SET OF VALUES.
• COMMITS TO SERVICE.

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CHARACTERISTICS OF AN EFFECTIVE LEADER

• EMPOWERS OTHERS.
• REWARDS RISK TAKING.
• MOVES THROUGH CHAOS.
• KNOWS HOW TO FOLLOW.

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CHARACTERISTICS OF LEADERS WHO TAKE RISKS

• GATHER INFORMATION
• RISK FROM STRENGTH
• PREPARE THOROUGHLY
• DISPLAY FLEXIBILITY
• ENVISION WHAT CAN BE GAINED

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CHARACTERISTICS OF LEADERS WHO TAKE RISKS

• UNDERSTAND WHAT IS AT STAKE
• STAY ON MISSION
• POSSESS THE RIGHT MOTIVES
• GIVE THEIR FOLLOWERS WINS
• MARCH FORWARD WITH CONFIDENCE

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MANAGEMENT RESPONSIBILITIES

• PLAN
• ORGANIZE
• RECRUIT AND EMPLOY
• TRAIN THE EMPLOYEE

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MANAGEMENT RESPONSIBILITIES

• MOTIVATE
• DELEGATE
• EVALUATE

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MOTIVATIONAL TECHNIQUES

• SET OBJECTIVES.
• GIVE RECOGNITION.
• DEVELOP A TEAM.
• PAY FOR THE JOB.
• DELEGATE WORK.

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EVALUATION TECHNIQUES

• EVALUATE PERFORMANCE ON A DAY-TO-DAY BASIS.
• ALLOW ADEQUATE TIME FOR THE EVALUATION.
• GIVE CREDIT WHERE CREDIT IS DUE.
• BE FAIR.

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EVALUATION TECHNIQUES

• LISTEN TO WHAT THE EMPLOYEE IS SAYING.
• AVOID PERSONAL AREAS.
• ESTABLISH ATTAINABLE OBJECTIVES FOR IMPROVEMENT.