eskills UK ITQ

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e-skills UKITQ
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IT user skills Standards
e-skills UK remit
Information Technology
Communication Technologies
Contact Centres
Core Functions
Using Information Technology
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Remit for the Standards Project

• Produce National Occupational Standards which
• are usable by Employers (corporate and SMEs)
• are not only for qualifications
• simple and easy to understand
• match real jobs across our sectors convergence
  of roles
• allow for simplification of assessment when used
  within quals
• By
• adopting a flexible, innovative approach
• using a radically different format to present the
  Standards
• standards not S/NVQs
• making use of Information and Communication
  Technology!!

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Qualification structureConsultation

• The need for a much more flexible approach to the
  design of qualification structures for S/NVQs has
  featured prominently in consultation responses.
• Flexibility of qualification design is required
  to match both the increasing diversity of job
  roles within the ICT sector and the diverse
  application and use of ICT.
• There was substantial support for the concept of
  credit accumulation leading to an award.

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New e-skills Standards

• High level - directly underpinning new S/NVQs but
  not necessarily identical
• Readily understood and used
• Contextualisable
• for sectors
• for employers
• Future proof

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Qualifications

• Level 1, 2 and 3 IT Users
• Level 1 and 2 Information Technology
  Practitioners
• Level 3, 4 5 Information Technology
  Professionals
• Level 1 and 2 Communication Technology
  Practitioners
• Level 3, 4 5 Communication Technology
  Professionals
• Level 1 and 2 Contact Centre Operations
• Level 3, 4 5 Contact Centre Professionals

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Qualification structure IT User

• Simple points-based system allowing variation of
  level within a qualification
• spiky profile matching real jobs
• Specialist or bespoke software units
• CRM, Accounting, MIS, GIS, Statistics
• Sector specific units
• Credit for other qualifications
• VRQs (e-Quals and other)
• vendor

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(No Transcript)
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Using IT export units

• substantial support for the concept of developing
  transferable units with an increased breadth of
  coverage
• suitable both for use within qualifications
  developed by other sectors and potentially as
  freestanding units for unit certification
• general uses of IT, Use IT systems, Use IT to
  exchange information, Use IT software, Purposes
  for using IT

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Opportunities and implications

• Increased uptake
• Greater flexibility means a better fit with the
  real world and real jobs
• Ability to meet sector and individual employer
  needs
• Simplification of assessment - recognition of
  other qualifications
• ITQ marketing and delivery
• BUT
• Flexibility could mean complexity
• ABs and providers need to react to employer needs
• Demand led not supply led
• EVs/inspectors need to understand new ethos

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ITQ going forward

• Support pilot centres until financial end of
  project, Dec 04
• Work with individual awarding bodies to support
  marketing and training plans
• Work through regions and nations team to raise
  awareness of IT through CoVEs, Employer Fora etc
• Develop a brokerage service to enable employers
  to develop training to suit their needs without
  the need to consult with every agency e.g. LSC,
  RDA etc
• For more information and materials direct people
  to www.itq.org.uk