IT Services, Help Desk Management & Business Process Management

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LinkEdge Technologies

• Simple Solutions for Complex Problems

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About Us

• LinkEdge Technologies is a diversified IT
  Services Company that provides business and
  technology solutions to clients worldwide. Based
  out of Los Angeles, California, LinkEdge offers
  professional IT staffing services , business
  process outsourcing and technology software
  development solutions with a unique delivery
  model to solve client business problems

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Our Product - PointInsight

• PointInsight provides a simple, easy to use,
  customizable web-based business management portal
  that streamlines tasks, issues and projects
  through process management. It gives you the
  power to define, establish and enforce business
  rules and optimize processes from large
  enterprises to small businesses.

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Our Product - PointInsight

• PointInsight is specially designed to automate
  and streamline IT services, help desk and
  customer support processes.
• PointInsight also provides an integrated
  knowledge base with built-in search capabilities
  for instant business intelligence features such
  as alerts, reports and emails

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Help Desk

• PointInsight help desk management software tool
  is designed to manage all types of help desk and
  customer service related tasks. It allows you to
  centrally record, track, update and proactively
  manage customer service and CRM related tasks,
  issues and projects by allowing you to create,
  customize and automate workflows and processes

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Issue Management

• PointInsight is a robust, user friendly issue
  management software solution that is designed to
  track and manage all types of tasks, issues and
  processes from its inception to resolution. From
  a web-based centralized dashboard portal,
  PointInsight allows you to proactively manage
  issues.

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Business Process Management

• PointInsight is designed to create, optimize and
  automate business processes based on your unique
  requirements. Using a dashboard interface, this
  business process management tool delivers
  complete transparency and control to manage
  different workflows and approvals for all types
  of business enterprises

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Industries Served

• Healthcare Services
• Oil Energy
• IT Services
• Public Services

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Contact Us

•    Los Angeles, California
• [phone]    (866) 9-ISSUES
  (947-7837)
•     

[phone]
info_at_pointinsight.com