Beyond Intelligent Patching

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• Beyond Intelligent Patching
• Matías Peluffo RCDD
• Vice President, Global Technical Support and
  International Standardization
• CommScope Enterprise Solutions

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Topics

• Real Time Infrastructure Management Today
• Historical overview
• Intelligent Patching Technology Choices
• Data Center Infrastructure Trends
• Real Time Infrastructure Management Evolution
• Intelligent Patching in Data Centers
• Beyond Intelligent Patching
• Process automation
• Conclusions
• Real Time Infrastructure Management for Data
  Centers

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Infrastructure ManagementThe Documentation
Challenge
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Patch Cord ManagementThe Spaghetti Challenge
And where does this one go?
Photo New York Times Magazine article about
Amazon.com
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Real Time Infrastructure ManagementEarly Drivers

• Need for accurate documentation
• Real time database updating

• Productivity improvements
• Centralized control
• Guided patching

• Fault management
• Alerts for connections/disconnections

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Real Time Infrastructure Management
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Topics

• Real Time Infrastructure Management Today
• Historical overview
• Intelligent Patching Technology Choices
• Data Center Infrastructure Trends
• Real Time Infrastructure Management Evolution
• Intelligent Patching in Data Centers
• Beyond Intelligent Patching
• Process automation
• Conclusions
• Real Time Infrastructure Management for Data
  Centers

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Intelligent Patching Technology Choices
Circuit-Sensing using Modified Cords Detects
copper or fiber cords w/extra wire Always knows
circuits in use (w/extra wire) Allows for
patching out-of-sequence Does not detect
single-ended connections Does not detect cords
without extra wire
Modified Cord
Contact Sensor
Protruding Pin
LED
Modified Cord
10-Pin Jack
10-Pin Plug
Port-Sensing using Standard Cords Detects any
copper or fiber cord Always knows ports in use
Requires patching in sequence Detects
single-ended connections Instantaneous alert on
plug insertion
LED
Standard Cord
Trace Button
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Label
Micro-Switch
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Topics

• Real Time Infrastructure Management Today
• Historical overview
• Intelligent Patching Technology Choices
• Data Center Infrastructure Trends
• Real Time Infrastructure Management Evolution
• Intelligent Patching in Data Centers
• Beyond Intelligent Patching
• Process automation
• Conclusions
• Real Time Infrastructure Management for Data
  Centers

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Data Center Infrastructure Drivers
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Corporate Policy
47
Speed of Deployment
50
Trust in Hosting Service Provider
52
Total Cost of Ownership
63
Ease of Management
78
Control
Availability of Data Center Resources
79
85
Performance
90
Security
0
20
40
60
80
100
of Infrastructure Respondents
Data centers can represent 50 of an IT budget
Source Infonetics Research
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Disaster Recovery Fault Management
Annual impact of interrupted computer operations
(by industry)
Source Infonetics Research, The Cost of Annual
Downtime (February 2003)
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Improving Reliability

• The Uptime Institutes Tier Classification
  System1
• Tier I uptime 99.671 ? downtime
  29 hr/yr
• Tier II uptime 99.741 ? downtime
  23 hr/yr
• Tier III uptime 99.982 ? downtime 95
  min/yr
• Tier IV uptime 99.995 ? downtime 26
  min/yr

• Only 10 of data centers designed to Tier IV
  specs actually achieve the 99.995 target2!
• Human activity should be addressed continuously
  and rigorously

1 Source The Uptime Institute website,
www.uptimeinstitute.org
2 Source White Paper by Pitt Turner, John
Seader, Ken Brill all of The Uptime Institute
6/15/05
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Regulatory Compliance

• Sarbanes-Oxley Act of 2002
• Section 404 Management assessment of internal
  financial controls
• HIPAA
• Ensures patient healthcare records can be
  accessed, retrieved, and relocated effectively
  and security
• FDA
• 21 CFR Part11 (Electronic Records and Electronic
  Signatures)
• Basel II New Capital Accord
• Promotes enhanced risk-management strategies in
  banking
• ISO 17799
• Internationally recognized generic information
  security standard

From an IT perspective, the key to regulatory
compliance is security for access controls and
electronic paper trials to document, monitor, and
manage control systems
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Regulatory and Standards Compliance
Source Deloitte Touche LLP, September 2004
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Topics

• Real Time Infrastructure Management Today
• Historical overview
• Intelligent Patching Technology Choices
• Data Center Infrastructure Trends
• Real Time Infrastructure Management Evolution
• Intelligent Patching in Data Centers
• Beyond Intelligent Patching
• Process automation
• Conclusions
• Real Time Infrastructure Management for Data
  Centers

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Intelligent Patching in Data Centers
Intelligent Patching addresses key Data Center
requirements However, Data Center routing is
often complex, and traditional patching approach
is not optimized for process integration and
automation Lets take a look
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Intelligent Patching in Data Centers
1. Select server port
2. Find nearest service
3. Find link to MC
4. Define patch connection
5. Find link in MC
6. Define patch connection
7. Find link to NR
8. Define patch connection
9. Define patch to service
10. Send job
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Intelligent Patching in Data Centers

• Requires learning new intelligent patching
  application
• Operator needs detailed cabling layout knowledge
• Time consuming cord-by-cord patch management
• Not optimized for Data Center operations

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Topics

• Real Time Infrastructure Management Today
• Historical overview
• Intelligent Patching Technology Choices
• Data Center Infrastructure Trends
• Real Time Infrastructure Management Evolution
• Intelligent Patching in Data Centers
• Beyond Intelligent Patching
• Process automation
• Conclusions
• Real Time Infrastructure Management for Data
  Centers

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Beyond Intelligent PatchingService Provisioning
in Data Centers

• Real Time Infrastructure Management approach to
  Data Centers needs to focus on Service
  Provisioning
• Service Provisioning requires three easy steps
• Select device/port
• Select service
• Provide service
• Service Provisioning approach is optimized for
  Data Centers and process automation (integration
  with external applications)
• Lets take a look

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Beyond Intelligent Patching Service
Provisioning
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Beyond Intelligent Patching Service
Provisioning
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Topics

• Real Time Infrastructure Management Today
• Historical overview
• Intelligent Patching Technology Choices
• Data Center Infrastructure Trends
• Real Time Infrastructure Management Evolution
• Intelligent Patching in Data Centers
• Beyond Intelligent Patching
• Process automation
• Conclusions
• Real Time Infrastructure Management for Data
  Centers

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Beyond Intelligent PatchingRTIM Service
Provisioning Benefits

• Natural enforcement of processes
• process-driven infrastructure management
• eliminates in-process infrastructure gaps
• Process automation and control
• optimal interface for external applications
• no need to learn another application
• cord-by-cord patching done by technicians

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Beyond Intelligent PatchingRTIM Process
Automation Example
Service provisioning request initiated in
familiar application
Service provisioning alerts received in familiar
application
RTIM system issues electronic work orders
RTIM guided patching by technician
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Real Time Infrastructure Management
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Topics

• Real Time Infrastructure Management Today
• Historical overview
• Intelligent Patching Technology Choices
• Data Center Infrastructure Trends
• Real Time Infrastructure Management Evolution
• Intelligent Patching in Data Centers
• Beyond Intelligent Patching
• Process automation
• Conclusions
• Real Time Infrastructure Management for Data
  Centers

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ConclusionsReal Time Infrastructure Management
for Data Centers

• RTIM is the platform to address key Data Center
  requirements
• intelligent documentation and process control
• security and reliability
• regulatory compliance
• RTIM evolving to new intelligent approach for
  Data Centers
• cord-by-cord intelligent patching not enough
• requirement to learn new application is an
  impediment
• RTIM Service Provisioning approach
• optimizes RTIM for process automation
• seamlessly integrates cabling infrastructure into
  DC operations