Avoiding Campus Wi-Fi Move-in Day Blues

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Day 1 of School 10,000 Students Seeking
Immediate Connectivity for their 30,000
BYODs (Smartphones, Tablets, Laptops, Xboxes,
PlayStations, Wiis)
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Frustrated Students and IT Staff
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Sing the Move-in Day Blues
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FIRST IMPRESSIONS MATTER!
Students are paying thousands of to attend
your school
Negative social posts about this years move-in
day can turn away next years prospective
applicants.
Having to wait in lines or jump through hoops to
get Wi-Fi access sends the wrong first impression
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STUDENTS WANT CONNECTIVITY EVERYWHERE
Campus
Stadium
Library
Classroom
Classroom
Classroom
REMOTE Home, Distance Learning
OUTDOOR Quad, Stadium, Mesh
Dorms
Dorms
Dorms
Clients
INDOOR Library, Classroom, Dorm
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CURRENT WAYS TO PROVIDE THIS
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3
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Automation IdM tools
Hands-On Self-service Guides
Hands-Off Connectivity days

• Everyone hates reading long self-service
  instructions
• Schools self-help pages often struggle to keep
  up with the latest technological developments

• Students bring their devices to experts for help.
• IT staff spends hours or even days handling
  student tech support

• Home brewed utilities help users in an
  automated fashion, but require IT resources
• 3rd party solutions do not integrate into your
  network

All are cumbersome, time consuming, difficult to
scale NEED TO ADOPT BEST PRACTICES
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WHAT YOU NEED IN A SOLUTION
Onboard
Connect
Learn
BYOD Management
WLAN Solutions
Academic Applications

• Streamlined Processes
• Scalability
• Support Across Varied Devices
• Year-round Connectivity
• Tools for Automated Management

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BEHIND THE SCENES IT WANTS TO ENSURE
Proper device registration
Network security
Compliance with network requirements and
mapping to IT policies
Balanced network loads
Connections to appropriate access point, SSIDs
and VLANs
Configuring 802.1X and certifications
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WIRELESS NETWORK BEST PRACTICES
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4
1
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Devote appropriate resources
Automated. Integrated. idM
Segregate Wi-Fi traffic
Manage expectations
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IdM CONNECTIVITY A KEY SOLUTION COMPONENT
BYOD Provisioning
Guest Management
Federated Access
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VALUE OF IdM
CONVENIENCE OF SINGLE SIGN-ON
IMPROVED IT PRIORITIES
INCREASED REVENUE
FEWER WI-FI COMPLAINTS
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NEXT GENERATION INTEGRATED IdM
Automated Identity Management
Hands On
Hands Off
Higher
Integrated IdM WLAN Solution
3rd Party IdM
IT-developed IdM
Benefit to Students
Residence Hall IT Greeters
Online Help / Orientation Packet
Connectivity Day
Do Nothing
Lower
Value (Number of Students Helped / FTE)
Higher
Lower
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NEXT GENRATION IdMCONTEXT AWARE APPLICATION
LAYERS
Dedicated, Segregated Channels for Different App
Classes
Digital PodiumOnline Exams
IdM
LMS UCC Video in Classroom
User
MyCampus Portal Content Guest Wi-Fi
PROFESSOR
STUDENT
GUEST
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NEXT GENERATION IdM SET UP IN 3 EASY STEPS
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STEPS
STEPS
Authenticate using Web authentication
Download an applet to configure 802.1x
Automatically connect with 802.1x
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You dont have to sing the Move-in Day Blues
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