Five reasons to switch to an IP PBX - PowerPoint PPT Presentation

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Five reasons to switch to an IP PBX

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IP PBX system is generally a combination of SIP phones, an IP PBX server and optionally a VOIP gateway which is used to connect existing PSTN lines. The function of IP PBX server is similar to the proxy server. – PowerPoint PPT presentation

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Title: Five reasons to switch to an IP PBX


1
 Five reasons to switch to an IP PBX
  • Before proceeding to the reasons that why to
    switch to an IP PBX let us understand that what
    IP PBX system is. Generally IP PBX is a private
    branch exchange (telephone switching system
    within an enterprise) that switches call between
    VOIP (voice over internet protocol) users on
    local line while allowing all users to share a
    certain number of external phone lines. The
    typical IP PBX can also switch calls between a
    VOIP users and traditional telephone users, or
    between two traditional telephone users in the
    same way than a conventional PBX does.
  • Advanced communication features are included in
    this technology but it provides a significant
    dose of worry free and scalability. Day to day
    business communication on the most advanced voice
    and data network is a breeze due to the ability
    of the IP PBX to connect to the traditional PSTN
    lines via an optional gateway. There is no need
    to disrupt current external communication
    infrastructure and operations. Regular telephone
    numbers can be kept even with the IP PBX
    deployed.

2
Working of IP PBX IP PBX system is generally a
combination of SIP phones, an IP PBX server and
optionally a VOIP gateway which is used to
connect existing PSTN lines. The function of IP
PBX server is similar to the proxy server. A SIP
client whether it is soft phones or desk phones
gets registered with IP PBX server and when the
call is to be made then SIP clients asks for the
IP PBX to establish a connection. Directory of
all phone users and their corresponding SIP
address is contained by IP PBX directory which is
thus able to connect an internal call or route an
external call via either VOIP gateway or VOIP
service provider. Benefits of IP PBX The
benefits of having an IP PBX are as follows
Easy installation and configuration IP PBX is
software which runs on the computer and has the
ability to influence the advanced processing
power of the computer and the user interface as
well as windows features. Anyone proficient in
networking and computers can install and maintain
an IP PBX. As normally, a proprietary phone
system often requires an installer trained on
that particular system.    
3
Easy to manage IP PBX is easy to manage due to
web based configuration interface or GUI which
allow easy to maintain and fine tune your phone
system. The interface of proprietary phone system
is difficult to use which are designed by phone
technicians only.   Less use of Wiring In IP
telephone systems IP hardware phones are directly
connected to the standard network port which can
be shared with adjacent computer. Software is
installed directly on the PC. Phone wiring system
is eliminated and the addition or movement of
extension is much easier.   Scalable The
proprietary systems are easy to outgrow. Addition
of phone lines or extensions requires expensive
hardware system. Entirely new phone system is
required in some of the cases. This is not the
case with IP PBX. Large number of phones and
lines are easily handled by a standard computer,
the only thing that is to be done is to add more
phones to the network.   Better Customer service
and productivity Better service and productivity
can be delivered with the IP PBX. Since, IP
telephone system is computer based so phone
functions can be integrated with business
applications.
4
For example, customer card of the caller is
brought up automatically when the call is
received by another person. Out bound calls are
placed directly from outlook which removes the
need of typing phone number by the user. The
idea of investing in IP PBX will not only be
beneficial for the companies who are going to
install a new phone system but also beneficial
for the companies who have a PBX system in place.
Significant savings in management, maintenance
and call cost are delivered by IP PBX system. IP
PBX system will not be a bad choice for any
company that is upgrading to it.  
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