Title: ISO 26000
1????????????????????????????ISO 26000
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?????? ?????????? 11 ??????? 2551
2??????? (Standards)
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4ISO 26000
- will add value to existing initiatives for social
responsibility - by providing harmonized, globally relevant
guidance based on international consensus among
expert representatives - and so encourage the implementation of best
practice in social responsibility worldwide
5??????????? The objective
- to produce a voluntary guidance document, written
in plain language that is understandable and
usable by non-specialists, and - is not intended for third party certification.
6???(??????)??????
- Communicating with stakeholders and the general
public - Awareness raising
- Preparedness for use of ISO 26000
- Communicating with decision makers
- Increase effective participation
7????????????????????
- Pre- ISO 26000 publication
- Publication of ISO 26000
- Post- ISO 26000 publication
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9SA 8000 Social Accountability
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10UN Global Compact
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11??????????? 7 principles
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(Organizational governance) - ??????????????????????????????????? (Labour
practices) - ???????????????????????????? (Fair operating
practices) - ????????????????????? (Human rights)
- ????????????????????? (Consumer issues)
- ?????????????? (Community involvement and
development) - ??????????????????? (The Environment)
12?????? ?????????????
- ??????????? (global issues)
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14Big picture of ISO 26000
Stakeholder Engagement
8 Principles of Social Responsibility Legal
compliance Respect for internationally
recognized instruments Recognition of
stakeholders and their concerns Accountability
Transparency Ethical conduct Precautionary
approach Respect for fundamental human rights
Core Issues
Organizational governance
Human rights
Labour practices
Environment
Fair operating practices
Consumer issues
Social Development
Implementing Social Responsibility
Stakeholder Engagement
15???????????????? ???????????????????
- Understanding social responsibility principles
and core subjects - Recognizing social responsibility and engaging
stakeholders - Implementing practices of social responsibility
- Examples of social responsibility initiatives
16Understanding social responsibility
- The decisions/ actions (of a socially responsible
organization) - make a meaningful contribution to sustainable
development
17The social responsibility of organizations(priva
te / public etc.)
18Ever-changing ?????????????????????
Ever-changing SR
- The subjects that make up social responsibility
reflect the expectations of society at a
particular time - ???????????? Responsive organization
- ???????? Involve stakeholders
19Current trends in social responsibility
- Policies or practices applied by an organization
in different locations can be readily compared.
20Principles of social responsibility
- Accountability
- Transparency
- Ethical behavior
- Stakeholder
- Rule of law
- International norms
- Human rights
211. Accountability
- an organization accepts a moral obligation to be
accountable for its impacts on society and the
environment
222. Transparency
- An organization should disclose in a clear,
balanced and truthful manner and to a reasonable
and sufficient degree, the policies, decisions
and activities for which it is responsible,
including the actual and potential impacts on
society and the environment.
233. Ethical behavior
- Organizations should develop governance
structures that help to promote ethical conduct (
e.g. integrity, honesty, equity, stewardship)
within the organization and in its interactions
with others
244. Stakeholder
- identify its stakeholders on the basis of those
who may be or have been impacted by its decisions
and activities - be conscious of and respect the interests and
needs of the organizations stakeholders and
respond to their expressed concerns
255. Rule of law
- an organization should take steps to be aware of
applicable laws and regulations, to inform those
within the organization responsible for observing
them and to see that they are observed.
266. International norms
- International norms are principles, expectations
or standards of behaviour that are universally,
or nearly universally, recognized,
277. Human rights
- respect the rights set out in the Universal Bill
of Human Rights
28Engaging stakeholders
- Stakeholder engagement can take many forms. It
can be initiated by the organization or it can
begin as a response by the organization to one or
more stakeholders. - It can take place in either informal or formal
meetings and can follow a wide variety of formats
such as individual meetings, conferences,
workshops, public hearings, roundtable
discussions, advisory committees, participation
in multi-party forums, membership and
participation in community groups and other
associations, interactive web based forums, etc. - Stakeholder engagement is interactive. Its
essential feature is that it involves two way
communications
29Social responsibility core subjects
- Organizational governance
- Human rights
- Labour practices
- The environment
- Fair operating practices
- Consumer issues
- Community involvement and development
301. ??????????????????? (organizational
governance)
- is the system by which an organization makes and
implements decisions - decision-making processes and structures to
enhance its ability to do SR
31????????????? ?????? X
- ??????????????????????????????????????????.
- ???????????????????? ??????????????????????????
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- My recommendation Review decision-making
processes and structures
322. ????????????????? (Human rights)
- The first category concerns civil and political
rights and includes such rights as the right to
life and liberty, equality before the law, and
freedom of expression. - The second category concerns economic, social and
cultural rights and includes such rights as the
right to work, the right to food, the right to
education and social security.
332. ????????????????? (Human rights)
- The perception that an organization does not
respect human rights would cause serious damage
to the organizations reputation, and could
result in a loss of public trust and weakening of
employee loyalty, making it difficult for the
organization to achieve its purpose - My recommendation Never let that happen!!
34????????????????? ?????? X
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- ( Fundamental rights at work - O.K.)
- ?????????????????????????????????? ??????? ?????
??????????? - My recommendation Consider Discrimination and
vulnerable groups
353. ??????????????????????????????????? (Labor
practices)
- women and men workers should not be treated as a
factor of production - Socially responsible labour practices can have a
significant positive impact on an organizations
ability to recruit, motivate and retain its
employees, thereby enhancing its ability to
attain its objectives.
36???????????????????????????????????????????? X
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???????????????????? ??????? Fit for Fun
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- My recommendation Consider ???
374. ??????????? (Environment)
- These impacts may be associated with the
organizations use of energy and natural
resources, the generation of pollution and waste,
and the implications of its activities, products
and services on natural habitats.
38????????????????????????????????? X
- - ISO14001
- - Clean Technology
- - ??????????????????????
- - ???????????????????? (??????????????????????????
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- My recommendation Consider Environmental
procurement policy
395. ???????????????????????????? (Fair operating
practices)
- Fair operating practice issues arise in the areas
of anti-corruption, responsible involvement in
the public sphere, fair competition, promoting
social responsibility in relations with other
organizations and respect for property rights.
40?????????????????????????????????? X
- - ??????????????????????????????????????????.
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- My recommendation Consider anti-corruption
(making it clear in the policies of ?????? X)
416. ?????????????????????(Consumer issues)
- offering sustainable products and services
- providing consumers with information about the
sustainability of those products and services
42??????????????????????????? X
- ???????????? ???
- My recommendation Consider stimulation of
sustainable consumption
437. Community involvement and development
- involvement in the community which concerns the
relationships between the organization and other
organizations and institutions in the communities
where they operate. - development, the process by which economic,
social, cultural, political and environmental
dimensions of the society improve thus promoting
higher levels of wellbeing.
44??????????????????????? ?????? X
- - ????????????????????????????
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????????????????????????????????????????? - ???????????????????????? ??????? ???????
- My recommendation Make sure to cover both
involvement and development
45Guidance on implementing practices of social
responsibility
46?????????????????????????????????!!
- Implementation of social responsibility is
primarily about integrating social responsibility
into existing systems, policies, structures and
networks.
47??????????????????????????????????????????? X
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48Policies implementation
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49Understanding the social responsibility of the
organization
- Social responsibility involves integrating all
the principles into the way the organization
operates, as well as identifying and addressing
the expectations associated with relevant and
significant core subjects and issues.
50Communication on social responsibility
- understandable
- truthful and accurate
- balanced
- material information
- timely
- comparable
51Communication on social responsibility
- In some countries, certain types of
organizations, typically large corporations or
government agencies, are legally required to
produce non-financial reports, such as
sustainability or environment reports.
52Reviewing and improving the organizations
actions and practices related to social
responsibility
- Ongoing monitoring or observation of activities
related to social responsibility is primarily
aimed at making sure that activities are
proceeding as intended, identifying any crisis or
out-of-the ordinary occurrences, and for making
minor modifications to the way things are done
53Selecting initiatives on social responsibility
- There is a wide variety of initiatives some
address principles, some address one or more core
subjects and issues, and others address
implementation practices.
54- ?????????????????????
- ???????
55?????????????????? / ????????????????? Need
comprehensive approach
- The issues are all interconnected
56??????????????????????????????? Need aligned
policies
- No single state can resolve all global issues
alone - Nor can this job be done by one single sector of
society (not to mention ONE SINGLE ORGANIZATION!!)
57??????????? ??????????????? Need collective
wisdom
- From all the actors of society (governments,
private sector businesses, consumers and civil
society etc.) - With a spirit of unity, cooperation and SOCIAL
RESPONSIBILITY .
58 ????????????Need common perspective and
understanding
- about the principles and practices of social
responsibility.
59?????????????????????
60???????????????Sufficiency Economy
- ?? ??????????? ???????
- Sustainable Development
- and
- Economic Effectiveness
61????????????????? SR ?????????????
- The whole
- is very much greater than
- the sum of its parts!!
62????????????????? SR
- ???? very effective communication ??? stakeholders
63????????????????? SR
- ?????? The more they get, the less there is for
me ??????? Win-Win
64????????????????? SR
- ???? Important things
- ?????? ????????????!
65????????????????? SR
- Its not only what I want to do
- but also
- what I am expected to do
66????????????????? SR
- ????????????? My choices
- ????????????????????Willing to make a positive
difference
67?????????????????????
- My recommendation
- Do it once
- Do it right
- Do it in line with international standards
68Latest updates
69ISO 26000 Social Responsibility
- http//www.iso.org/wgsr
- http//www.tisi.go.th/iso_sr/index.html
70End of presentation