Chapter 1: The World of Communication

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Chapter 1 The World of Communication
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Content

• Chapter check
• Individual and group Activities
• Define Communication
• Values of Communication
• Major Areas of Research and Training
• Unifying Themes in the Field
• Careers in Communication
• Survey
• Question to ponder on

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Chapter Check

• Define COMMUNICATION

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Individual Activity (2 mins)

• Answer the following statements with either
  BASICALLY TRUE or BASICALLY FALSE.
• Verbal communication is more important than
  nonverbal.
• Women and men speak different languages.
• The sender of a message is responsible for the
  effectiveness.
• Conflict can improve close relationships.
• Racial classifications are subjective.
• It is impossible not to communicate.
• Anxiety about communicating is normal.
• Effective teams require single leaders.

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Group Activity (5 mins)

• Answer the following statements with either
  BASICALLY TRUE or BASICALLY FALSE.
• Verbal communication is more important than
  nonverbal.
• Women and men speak different languages.
• The sender of a message is responsible for the
  effectiveness.
• Conflict can improve close relationships.
• Racial classifications are subjective.
• It is impossible not to communicate.
• Anxiety about communicating is normal.
• Effective teams require single leaders.

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Communication

• Systematic process in which people interact with
  and through symbols to create and interpret
  meanings
• Process
• on going and always in motion changing
• 2. Systematic
• - occurs in a system of interrelated parts that
  affect one another

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Communication

• 3. Symbols
• include all of language and many nonverbal
  behaviors anything that abstractly defines
  something else
• 4. Meanings
• - heart of communication significance we bestow
  on phenomena

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Values of Communication

• Personal Values
• we gain personal identity as we communicate with
  others
• 2. Relationship Values
• - we build connections with others by revealing
  our private identities, listening to learn about
  others, working out problems, remembering shared
  history and planning a future

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Values of Communication

• 3. Professional Values
• communication skills affect professional success
• 4. Cultural Values
• - communication skills are important to the
  health of the society

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Seven Major Areas of Research and Teaching

• Intrapersonal Communication
• Communication with ourselves
• 2. Interpersonal Communication
• Communication between people
• 3. Group communication
• - Teams - special type of group that pull
  together people with diverse skills and
  experiences and which develop especially strong
  cohesion

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Seven Major Areas of Research and Teaching

• 4. Mass Communication and New Communication
  Technologies
• Media sometimes reinforce cultural stereotypes
  about race and ethnicity
• 5. Public Communication
• We will always be in situations where speaking is
  a responsibility

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Seven Major Areas of Research and Teaching

• 6. Organizational Communication
• Shared by people in the same group
• Organizational Culture - understandings about
  identity and codes of thought and action shared
  by members of an organization
• 7. Intercultural Communication
• - Respecting differences between cultures

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Unifying Themes in the Field

• Symbolic Activities
• Symbols are the basis of language, thinking and
  much nonverbal behavior
• We associate experiences with symbols
• 2. Meaning
• - We give different meanings to different things
  sometimes affected by culture, norm or experience

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Unifying Themes in the Field

• 3. Critical Thinking
• To be a competent communicator, we must be able
  to think critically
• We should assess information presented to us
• 4. Ethics and Communication
• - Concerned with issues such as compassion,
  honesty and fairness in relationships

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Careers in Communication

• Research
• Education
• Media Production, Criticism and Analysis
• Training and Consulting
• Human Relations and Management

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Survey Leading cause of failed marriage

• 44 lack of effective communication
• 38 money problems
• 14 interference from in-laws/relatives

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Survey Comfort and Effectiveness of Comm.

• 62 feel comfortable
• 91 somewhat effective communicators
• Women (65) are more likely to be very
  comfortable than men (58)
• Effectiveness is more or less the same
• College graduates are more comfortable and
  effective than high school dropouts

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Survey Preferred Methods of Communicating

• 65 feel very comfortable with face-to-face
  conversation
• 60 feel very comfortable on the phone
• 65 of women feel relaxed chatting on the phone
  compared to men (54)
• Men prefer face-to-face (69 vs. 60 of women)

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Survey With whom do Americans communicate well
with?

• Family Members
• Children - 93 are very comfortable 87 very
  effective
• Partners - 87 are very comfortable 73 very
  effective
• Parents 77 are very comfortable 69 very
  effective
• Siblings -78 are very comfortable 65 very
  effective
• In-laws - 62 are very comfortable 63 very
  effective

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Survey Factors that impact success in
communication

• Proper schooling
• Practice in writing, face-to-face, speaking up in
  meetings, giving a presentation

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Question to ponder on

• Can you see the relevance of this subject to your
  life?