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Ticket Training Tuesdays

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9. MAXIMUS mails a notice of Ticket assignment to EN ... After approval, the beneficiary & EN or VR receive a Ticket assignment confirmation ... – PowerPoint PPT presentation

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Title: Ticket Training Tuesdays


1
Ticket Training Tuesdays
  • Getting Involved

2
Welcome
Thank you for joining us for the Ticket Training
Tuesday Series. We look forward to working with
you.
3
Agenda
  • Ticket basics
  • Compliance reporting requirements
  • Promising practices

4
Ticket Basics
  • What is a Ticket?
  • Who qualifies?
  • Continuing Disability Reviews (CDRs)
  • Website
  • Ticket assignment process
  • Individual Work Plan (IWP)
  • Prior earnings tool
  • Partnership Plus
  • Ticket unassignment

5
What is a Ticket?
A symbolic document that provides evidence of
Social Security Administrations (SSAs)
agreement to pay the Employment Networks (ENs) or
state Vocational Rehabilitation (VR) agencies
that have provided employment services, VR
services, other support services to a
beneficiary who has assigned his or her Ticket.
6
Sample Ticket
7
Who Qualifies?
  • Individuals between the ages of 18 64
  • In active pay status (SSI and/or SSDI)

8
CDRs
  • Reviews conducted by SSA to determine if a
    beneficiary is still disabled under SSA
    guidelines
  • If a Ticket is currently assigned, SSA will not
    begin a Medical CDR during the period that the
    Ticket is in use.

9
Website
http//www.yourtickettowork.com/
Breaking News
training
payment
EN directory
10
EN Ticket Assignment Process
1. Beneficiary receives Ticket calls MAXIMUS
2. MAXIMUS provides information about ENs
services
3. Beneficiary chooses EN
4. Beneficiary meets with EN to discuss goals
services
8. MAXIMUS receives the IWP assigns the Ticket
to the EN
5. EN calls MAXIMUS to verify Ticket assignability
6. EN beneficiary develop IWP
7. EN sends IWP to MAXIMUS within two weeks of
signing
9. MAXIMUS mails a notice of Ticket assignment to
EN
10. SSA mails a notice of Ticket assignment to
beneficiary
11
Checking Assignability
  • Call MAXIMUS at 1-866-949-ENVR
  • 10 Tickets or more, please fax the names and SSNs
    to (703) 683-0957
  • Terminology
  • Assignable
  • Not Assignable
  • Assigned or In-Use
  • Assigned but no longer Assignable
  • Not in Database

12
Intake Process
  • Pre-screening survey
  • Ticket-holders interests
  • Desire to become self-sufficient
  • Previous earnings history
  • Choice
  • Work Incentives Planning Assistance (WIPA)

13
Assigning a Ticket
  • EN beneficiary work together to create an IWP
  • EN submits the signed IWP prior earnings tool
    (if applicable) to MAXIMUS
  • MAXIMUS processes the IWP
  • Fax (703) 683-3289, Attn IWP Processing
  • Mail Ticket-to-Work, P.O. Box 25105, Alexandria,
    VA, 22304
  • After approval, the beneficiary EN or VR
    receive a Ticket assignment confirmation

14
IWP
http//www.yourtickettowork.com/training_2
prior earnings tool
specific
insert EN name
15
IWP
http//www.yourtickettowork.com/training_2
Ticket assignment date
16
Prior Earnings Tool
http//www.yourtickettowork.com/training_2
IWP signature date
Trial Work Level (TWL) amounts
place xs in this row
17
Partnership Plus
  • ENs and VRs can serve the same Ticket-holder (one
    after the other)
  • VR retains traditional cost reimbursement EN
    receives EN payment

18
Partnership Plus (cont.)
  • A copy of a signed agreement should be provided
    to MAXIMUS when an EN wishes to assign a ticket
    to themselves and also seek services for the
    Ticket holder through the State VR
  • Agreement states conditions under which State VR
    will provide services to beneficiary

19
Unassigning a Ticket
  • Since the program is voluntary, the beneficiary,
    EN, or VR may unassign the Ticket at any time
  • To unassign a Ticket, the beneficiary, EN, or VR
    must send an unassignment request letter to
    MAXIMUS

20
Compliance Reporting Requirements
  • Agreements with VRs, if applicable
  • Annual Periodic Outcome Report (APOR)
  • Timely Progress Reviews (TPRs)

21
APOR
  • Prepared by MAXIMUS sent annually
  • Outcomes achieved by ENs with respect to services
    offered to beneficiaries
  • Carefully review the report update incorrect
    information
  • APOR must be made available to all Ticket-holders
    served

22
TPR Advance Notification
  • Beginning in September 2009, TPR notices will be
    sent-out based on Ticket assignment date
  • Requirements will need to be met
  • A list of TPR requirements will be provided with
    the notice

23
TPRs
  • Determine if a beneficiary is making the expected
    progress towards self-sufficiency (self
    supporting employment)
  • Conducted at the conclusion of every 12 months
    of
  • Ticket use
  • In-use SVR status

24
TPR Categories
  • Work/earnings
  • Educational, technical, trade, /or vocational
    training
  • Combination of work educational requirement

25
TPR Process
  • MAXIMUS checks earning records
  • If not sufficient, MAXIMUS contacts the
    beneficiary
  • If not sufficient, MAXIMUS contacts EN or SVR

26
Promising Practices
  • Referrals
  • EN directory
  • Intake
  • Services
  • Tracking follow-up

27
Referrals
  • Network with local organizations
  • Beneficiaries receive EN referrals from MAXIMUS
    www.yourtickettowork.com
  • To market your services, consider requesting a
    beneficiary referral CD

28
Referrals (cont.)
  • Beneficiary referral CD
  • Your website
  • EN directory listing

29
EN Directory
services
disabilities served
text field
website
30
Intake
  • Designated phone line/voicemail
  • Knowledgeable available staff members
  • Host weekly/monthly Ticket-holder orientations
    (invite WIPA)

31
Services
  • Be honest about what you are willing able to
    provide
  • Do what you do best
  • Offer referrals to other agencies

32
Tracking Follow-Up
  • Conduct routine follow-up information support
  • Payment benefits

Dont forget!
33
Contact Us
  • MAXIMUS Ticket to Work
  • P.O. Box 1433
  • Alexandria, VA 22314
  • Toll Free 1-866-949-ENVR (3687)
  • Fax 703-683-3289
  • www.yourtickettowork.com
  • ENOperations_at_yourtickettowork.com

34
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