Dudley College

1
Dudley College

• National Vocational Qualifications Modern
  Apprenticeships in Business Administration

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Introduction

• Business Administration Apprenticeships
• National Vocational Qualifications (NVQs)
• Assessment and who is involved
• Environment
• Benefits of NVQs and apprenticeships

3
Modern Apprenticeships

• Available at level 2 (GCSE) and level 3 (A level)
• Comprise
• The NVQ
• A technical certificate
• Key skills
• Enhancements

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What is an NVQ?

• NVQs focus on what people do at work
• NVQs are available in a wide range of occupations
• NVQ standards are developed by relevant industry
• The standards describe what an individual should
  know and be able to do to prove competence in a
  job

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Recent Changes to Administration Standards

• Written for the candidate, not the assessor
• More choice of options, so suitable for
  multi-skilled people
• Standards are easier to understand
• 100 work-based assessment
• Trainer, assessor and internal verifier must be
  separate people

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People Involved
Delivers underpinning knowledge, keyboard skills
etc.
Quality assurance, support to all assessors
On-going assessment within the workplace
Awarding Body confirms certification
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Assessment

• Standards give assessment criteria
• Ensures consistency across all training providers
• Evidence must be
• Authentic
• Valid
• Sufficient
• Reliable
• Current

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Assessment Methods

• Natural observation
• Product samples
• Witness testimonies
• Responses to questions

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Assessment Process
Evidence collection, portfolio assessment
feedback
Planned assessments observations
External Verification Certification
Internal verification feedback
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Rules for Assessment

• All performance criteria must be assessed
• All range statements must be assessed
• All knowledge and understanding must be assessed

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Environment

• Candidate must be in a realistic environment
  doing real work and encountering real problems
• A training office is not a real working
  environment

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Benefits to Candidates
Gain more confidence and competence
Improves promotion and career opportunities
Acquires new skills
Candidate benefits
Achieves recognised qualification
Provided with a structured and progressive system
of training
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Benefits to Employers
Improves the organisations image and
profitability
Raises the standard of performance at work
Investment in people
Employer benefits
Increases staff motivation
Recognises staff achievement
Retain a skilled workforce