GUIDE TO POSTAL REFORM AND DEVELOPMENT

1
GUIDE TO POSTAL REFORM AND DEVELOPMENT
?A practical instrument for supporting reform
modernization in developing countries
Rudy Cuadra and Guillermo Ronderos Development
Cooperation Directorate International
Bureau UNIVERSAL POSTAL UNION
2
Goals of the Guide

• Support developing countries that wish to
  undertake postal reform

• Determine the elements of an integral postal
  reform process

• Detail conceptual foundations for components to
  be considered in the reform process

• Adapt the practical and didactic approach to any
  user

• Create an instrument with a universally
  applicable language

3
Justification

• Congresses have taken decisions about postal
  reform, given its importance
• In its objective 4, the BWPS establishes the
  crucial importance of reform for postal
  development in general
• Linked to Bucharest Congress decisionC 21/2004
  "Development cooperation policy of the UPU for
  2005-2008"

4
Justification

• It is fundamental to carry out reform in a
  structured, logically ordered way

• It is necessary to consider the key role of each
  of the actors involved

• The option of working in stages should be
  provided for thus allowing simultaneous progress
  in different fields

• To have a Guide that explains reform from the UPU
  perspective

5
The first project

• Joint UPU-PUASP project made it possible to
  develop the first Guide in favour of Latin
  America countries

• Case studies

• Thorough investigation of the situation in the
  region

• Important contributions from several
  administrations and the PDAG

6
The World Guide

• A more extensive analysis of cases of reform in
  other regions

• Other important variants are considered in the
  international context

• The same structure is maintained with some slight
  variation of the contents

• The modular base is retained

7
Most frequent errors in postalreform -
Observations

• Launch of reform processes without discussion
  between the players directly involved

• Initiation of postal reform without the
  endorsement and commitment of government
  authorities

• Partial view of postal reform, abstracted from
  the national and international socio-economic
  context

8
Most frequent errors in postalreform -
Observations

• Considering reform merely as a legal or
  regulatory aspect

• Making one legal reform without considering the
  development of the Universal Postal Service
  operator

• Launch of reform of the Universal Postal Service
  operator without considering the postal sector in
  general

• Consider that, due to a lack of proper funding
  resources, reform should be carried out
  haphazardly or not at all

9
Key activities of postal reform
UNIVERSAL POSTAL SERVICE Definition
SECTORAL POLICY
LEGAL REFORM Suitable legal framework
SERVICES and OPERATOR REFORM Technological and
commercial transformation
10
Key activities of postal reform
1. Preservation of the Universal Postal Service
Analysis of Universal Postal Service provision
Market studies
Design of cost econometrics model
UNIVERSAL POSTAL SERVICE Definition
Proposal for the scope, conditions of provision
and funding of the Universal Postal Service
Specify conditions for regulation and Universal
Postal Service development plan
11
Key activities of postal reform
2. Definition of sectoral policy
Define the criteria to inspire growth and
development of the postal sector
UNIVERSAL POSTAL SERVICE Definition
Define sectoral policy
SECTORAL POLICY
Include the sector in National Development Plans
12
Key activities of postal reform
3. The need for legal support to organize the
sector
UNIVERSAL POSTAL SERVICE Definition
Draft postal law Inclusion of Universal Postal
Service in legislation
SECTORAL POLICY
Raising awareness of society and legislative
proceedure
LEGAL REFORM Suitable legal framework
Proposal for regulation of the legal provisions
Universal Postal Service operator development
plan
13
Key activities of postal reform
4. Development of services and of the official
operator
UNIVERSAL POSTAL SERVICE Definition
Restructuring the company and modernization of
projects
SECTORAL POLICY
Organizational culture programme
LEGAL REFORM Suitable legal framework
Business plans - Investment programmes
SERVICES OPERATOR REFORM Technological and
commercial transformation
Implementation of plans - programmes - projects
14
A Guide with 6 Modules

• Foundation for reform

• Universal Postal Service

• Legal framework for reform

• Development of the Universal PostalService
  operator

• Postal regulation

• Financing postal reform

15
MODULE 1

• Foundation for reform

16
Module 1Foundation for reform

• THE IMPORTANCE OF REFORM
• - Development process to modernize services

• GENERAL TREATMENT OF FUNDAMENTAL ELEMENTS
  POLICY-GUIDING
• - Unavoidable concepts
• - Key factors and conditions
• - Implementation phases and mechanisms
• - Players in the process

17
MODULE 2

• Universal Postal Service

18
Module 2Universal Postal Service

• MAIN NUCLEUS OF REFORM

• FOUNDATION FOR SUSTAINING THE CONCEPT
• - Main contents
• - Governmental obligations

19
Module 2Universal Postal Service

• DETERMINATION OF SCOPE
• - Stages in the adoption of decisions
• - Orientation of regulation and development

• SUSTAINABLE FINANCING

20
MODULE 3

• Legal framework for reform

21
Module 3 Legal framework

• LEGAL NORMS FOR THE STRUCTURE OF THE SECTOR
• - Needs. order. sectoral policy. Principles
  adopted

• FORMULATION OF THE POSTAL LAW
• - Conditions and requirements
• - Participants and discussion of the design
  and text

22
Module 3 Legal framework

• LEGISLATIVE PROMULGATION PROCEDURE

• DEVELOPMENT OF THE REGULATORY FUNCTION

• GUIDE TO ORGANIZATION OF THE TEXTS CONTENT

23
MODULE 5

• Postal regulation

24
Module 5 Postal regulation

• REGULATORY FUNCTION (The State)
• - Constitution. Public Services
• - Sectoral environment and trends

• DEVELOPMENT OF LEGAL MANDATES
• - Exercise of the function. Orientation of the
• application

25
Module 5 Postal regulation

• ORGANIZATION OF THE REGULATORY FUNCTION
• - Objectives. Functions. Mechanisms
• - Operational structure

• REGULATION TOPICS
• - Application of sectoral policy
• - Regulation of services
• - Regulation of the legal system

26
MODULE 4

• Development of the Universal PostalService
  operator

27
Module 4Development of theUniversal
PostalService operator

• KEY NOTES IN BUSINESS DEVELOPMENT
• - environment and economic model. Trends in the
  sector
• - Criteria of growth and results
• - Operational function of the States obligations

• TRANSFORMATION PROCESS
• - Facilitating and instigating factors
• - Logical steps. Structure. Culture. Services.

28
Module 4Development of the Universal
PostalService operator

• PLANS AND ACTIONS
• - Development of the official operators
  business
• - Development of services

29
MODULE 6

• Financing postal reform

30
Module 6Financing postal reform

• FINANCING OF INVESTMENT IN THE SECTOR
• - Sectoral policy and national plans. Legal
  framework. Needs of the adopted and planned
  Universal Postal Service

• REQUIRED SUPPORT
• - Internal Willingness and involvement of the
  Government
• - External International organizations and
  financial institutions

31
Module 6Financing postal reform

• SUBJECTS OF FINANCING
• - Reform. Operation. Regulation

• CONDITIONS AND REQUIREMENTS
• - Criteria for investment financing
• - Legal conditions. Plans and projects

32
FUTURE ACTIONS

• Executive summary
• Unified application of the practical aspects of
  BWPS Objectives 1 and 4
• Updating and complementing of the Guide
• - Implementation of the Integrated Postal
  Reform and Development Plans (IPDP/PIDEP)
• - Developments in the international environment