Childrens Services Transformation Programme Project charter Information

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Childrens Services Transformation Programme
Project charterInformation Technology (Page 1
of 2)
Project objectives

• MIDAS Team Manager (Christine Hall) Senior
  Manager for Performance Management (Nigel
  Jackson) Senior Manager for CSC Admin Finance
  (Gill Goodier)
• Managers within the CCC corporate Information
  Services Group (ISG) and their County Treasurers
  Departmental Single Purchasing Agency (SPA),
  Corporate Procurement, and Group Accountancy
  Colleagues.
• Excluded All non-specified above.

• To establish coherent, agreed strategies and
  policies for the procurement, management, use
  support of Information ICT resources across the
  CYPF Directorate that are clearly aligned to
  business led new service design requirements.
• To provide efficiencies and improvements in the
  management and use of information technology
  within CYPF by broadening the use of existing
  critical ICT systems, whilst standardizing
  rationalizing ICT systems currently utilized in
  the process but also seeking new ways to further
  exploit innovative, web based mobile working
  initiatives in the process.
• To identify the necessary resource requirements
  and skills to ensure that appropriate numbers of
  suitably skilled staff are available to
  effectively manage and support the Directorates
  Information ICT requirements.
• To ensure that technical, information and data
  management requirements are dealt with on an
  entirely holistic, integrated and/or joined up
  basis working closely with One Cornwall
  colleagues to ensure that the needs aspirations
  of the Directorate are known, understood
  embedded within Corporate strategies, policies
  and vision during planning for and post
  enlivenment of the new Unitary Council for
  Cornwall and, conversely, that our Directorate
  policies and procedures build upon and fully
  comply with their corporate equivalents.
• To ensure that known additional Information or
  ICT requirements, that will not be delivered as a
  result of service re-design works, are achieved
  and embedded within new policies/strategies and
  both resource business continuity planning
  requirements are accounted for.
• That current Information Management and ICT
  related contracts, SLAs, and both service
  delivery and commissioning arrangements are
  identified, reviewed and challenged as
  appropriate.

Team members
Sponsor David Witts ICT Work Stream Lead, One
Cornwall Team Lead Matt Williams ICT Strategy
Manager, CYPFS Directorate Initial Team members
Gill Goodier Senior Manager for CSC Admin
Finance Christine Hall Manager - Management
Information Data Analysis Statistics
Team Nigel Jackson Caldicott Guardian Senior
Manager for Performance Management Simon Evans
Technical PM Contact Point
Key activities

• Feb-Apr 08 Complete Knowledge Management
  Strategy.
• Feb-Sep 08 Create Information Systems Policy.
• Apr-Sep 08 Produce CYPF Data Quality Policy.
• Feb-Jul 08 Complete 1st draft ICT Strategy.
• Apr - Aug 08 Define and agree staffing model for
  future Knowledge Management Team.
• Aug 08-Mar 09 Plan and instigate necessary
  changes to achieve integration /rationalization
  of systems, processes and teams.

Project scope

• Included
• Staff within Children, Young People and Families
  Directorate.
• Appropriate Children and Families reliant on or
  who may wish to choose to utilize ICT or
  electronic access to CYPFS services.
• Members of partnership organisations with or
  through whom Information is either shared or made
  available either to or from whom we provide or
  commission related services.
• Members of Corporate Information Management Group
  Departmental Information ICT Strategy
  Managers and their staff.
• David Witts ICT Strategy Manager North Cornwall
  District Council ICT Information Work Stream
  lead for One Cornwall.

Interdependencies on/with other projects

• One Cornwall ICT work stream project.
• All other CYPF Service Re-design work stream
  projects.

Benefits

• Transformed service.
• Sustainable change.
• Greater efficiency and resilience.
• Clearly defined roles, responsibilities,
  structures and policies.
• Fit for purpose Information Management and ICT
  Service provision.

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Childrens Services Transformation Programme
Project charterInformation Technology (Page 2
of 2)
Key deliverables from your Project
As-is data collection requirements

• Budgetary position and funding availability.
• Gap analysis of C.O.M. ICT provision against
  current directorate corporate ICT standards
  future requirements.
• Further Business Systems Analysis to produce
  functional specifications facilitate production
  of priority work plan to accurately capture
  systems used to provide knowledge, information
  and data, the production of a definitive
  Information Systems Strategy/Policy.
• Composition of current data analysis, business
  systems and ICT support teams to facilitate
  informed decisions being taken re service
  re-alignment, team composition and integration.

• Unified, integrated Information and ICT services
  and systems.
• ICT support teams, strategic presence and policy
  documentation.
• Knowledge Management Team and strategy.
• Information Systems Policy.
• Data Quality Policy.
• ICT Strategy.
• Directorate specific Information and ICT
  strategies, policies and procedures that clearly
  adhere to, take account of and build upon their
  corporate counterparts and other local, regional
  and nationally defined drivers.
• Standardization of ICT hardware and software
  systems and standards across the directorate.
• Broader and more innovative use of mobile
  technology.
• Greater awareness, control and structure of
  Directorate internet and intranet.
• Wherever practical or beneficial, reliance on a
  single data repository and data holdings based on
  an input once use many times principle and
  the establishment of data warehousing
  capabilities on an enterprise-wide basis to
  facilitate this.

Proposed resources required
At present, the first draft estimate for the
potential Information ICT related budgetary
considerations is shown below. This budget
estimate is still in discussion with the Project
Manager, Programme Manager and Group Accountant
and will be updated in the Programme Budget as
resources required are agreed first Draft
Estimate 4,895,000 (capital and revenue over 3
years including elements that may be covered
corporately or from existing budgets)
Key risks
Key assumptions

• Necessary budget information and/or finance will
  not be available to realize Information and ICT
  based service redesign requirements and
  aspirations.
• Necessary numbers and specialist members of CYPFS
  staff will not be made available in either the
  number or for the time required to deliver
  specified requirements.
• Progress across the broader One Cornwall piece
  will either be considerably slower or more faster
  than ours thus preventing true alignment of our
  Directorate specific work with them.
• Realization of efficiencies/cashable savings
  across the Directorate will be much lower than
  first thought and will not support/facilitate
  service re-design being taken forward as quickly
  or comprehensively as has been aspired toward in
  service areas other than this.
• Necessary preparation for and responses to
  JAR/CPA etc. may draw resource/focus away from
  service re-design goals and/or delay elements of
  delivery.
• Some areas of the directorate may be more
  reluctant or less supportive than others to
  accept/support necessary justifiable change.

• Necessary staffing and financial issues will be
  addressed.
• Transformation programme will and can be financed
  through combination of Cost Reduction
  Efficiency project existing directorate
  budgets.
• That additional top slicing of departmental
  budgets will not have any derogatory impact on
  financial or human resource availability for
  directorate service redesign works.
• That key permanent and ad hoc project team
  members will remain available and deliver
  outcomes as required.
• That clarity of requirements and policy from One
  Cornwall team will be forthcoming in sufficient
  details and within timescales necessary to
  facilitate maximum benefits and collaboration of
  working/thinking to be achieved.

Key decisions you require by when

• Confirmation of Budget availability for FY08/09
  by end Feb 08.
• Confirmation of Key/Core resource availability
  confirmation by mid Feb 08.
• Confirmation of One Cornwall ICT Milestone dates
  by mid Feb 08.