Servant Leadership

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MGT 424 Senior Seminar in Management

• Servant Leadership
• Week 3
• WJ Patterson

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Foundational Question

• Are Effective Leaders Born or Developed?

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Leadership is developed , not discovered John
Maxwell Developing the Leader Within
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How do you define Leadership? Influence How
does one gain influence? By serving others!!!!!
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Elements of Servant Leadership

• Servant (Focus on Others)
• Care About, Love, Nurture
• Make a conscious choice to view and treat others
  as you would want to be treated
• Look for good in all people
• Be patient and forgiving
• Consider individuals and their interests as
  important
• See situations from the others perspective,
  empathize and accept

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Elements of Servant Leadership

• Servant ( Focus on Others)
• Build Relationships, Teams Community
• Connect with people
• Learn names/establish rapport
• Think the best of everyone
• Consider relationships important
• Invest time in relationship building
• Listen actively and build self esteem
• Take in information, ask questions and work to
  understand
• Identify common ground
• Get to know others situations, motivations and
  emotions
• Be authentic about your own struggles (be
  vulnerable)

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Elements of Servant Leadership

• Servant (Focus on Others)
• Enable others to Succeed
• The natural outcome of caring and relationships
• Understand people by slowing down and being fully
  present with them
• Seek to identify and serve the most profound
  (highest priority) needs
• Make decisions and take actions with followers
  needs in mind
• Help, teach, support, mentor, coach
• Communicate and be persuasive
• Empower
• Provide suggestions that challenges and grow a
  persons skill
• Acknowledge and reward strengths
• Accept some risk (and even failure) as a part of
  development
• Encourage and reward

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Elements of Servant Leadership

• Leadership (Personal Development Initiative)
• Know your Strengths, Weaknesses, Values, Beliefs
• Identify your mission and guiding principles
• Reflect on your values, performance, strengths,
  weaknesses
• Recognize where you need to grow and develop
• Have the courage to stand for something and the
  integrity to carry it through

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Elements of Servant Leadership

• Leadership (Personal Development Initiative)
• Learn (continually) from every possible source
• Authors
• Mentors/Role Models
• Experiences your own and others
• Successes and failures
• Feedback sought out and welcomed from others
• Develop in all areas
• Build self esteem

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Elements of Servant Leadership

• Leadership (Personal Development Initiative)
• Proactively set the Course, Navigate, Lead the
  Way
• Chart a course that will lead to success
• Based on Competence, judgment and past
  experiences
• Motivated by a sincere desire to help others
  (even ahead of personal gain)
• Using intuition-gathering information and reading
  people and situations
• Using ones senses to be fully present, alert and
  aware
• Seeing more than others, seeking farther and
  seeking before others see
• Be innovative
• Value input and be adaptive
• Underpinned by a strong faith in abilities of
  those who will carry it out
• Providing the ideology and the structure to
  succeed
• Wiling to lead the way, set the example, take the
  risk, be the role model (with self-discipline and
  integrity) and bring others along

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Questions to consider

• How often have you made a conscious effort to
  Care About, Love and Nurture others in the
  following ways
• Giving sincere and specific compliments?
• Making a conscious choice to view and treat
  others, even those who may be difficult to deal
  with, as someone you like and care about?
• Sincerely wanting others to succeed?
• Seeing situations from the perspective of others,
  appreciating others strengths

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Questions to consider?

• How often have you made a conscious effort to
  Build Relationships, Teams and Community?
• Getting to know others motives and situations?
• Investing time in relationship building?
• Successfully handling tough issues by asking for
  honest sharing of thoughts and active listening?
• Being authentic about your own struggles?

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Questions to Consider

• How often have you made a conscious effort to
  Enable others to Succeed?
• Understanding people and their needs by slowing
  down and being fully present with them?
• Seeking to identify and serve the most profound
  (highest priority) of others
• Looking for the strengths in people and finding
  ways for them to use their strengths?
• Recognizing the blind spots of others and
  providing non-judgmental assistance and support

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Questions to Consider

• How often have you made a conscious effort to
  Know your Strengths, Weaknesses, Values and
  Beliefs
• Identifying a personal mission and guiding
  principles, and review actions against them?
• Reflecting on personal values, performance,
  strengths in an effort to improve
• Recognizing my own needs and seeking support from
  others
• Recognizing emotions and their efforts on others
  and making an effort to control them

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Questions to Consider

• How often have you made a conscious effort to
  Grow and Develop
• Setting goals for my personal development and
  taking the steps to achieve them?
• Learning by reading/researching, practicing,
  reflecting, and accepting feedback?
• Learning from personal experience and observing
  others?
• Reinforcing what is learned by sharing it with
  someone else?

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Questions to Consider

• How often have you made a conscious effort to
  Proactively set the course, navigate and lead
• Putting successes of others and of the
  organization ahead of my own?
• Seeing and sharing the big picture, or vision,
  of what can be accomplished
• Establishing realistic goals and the structure
  and organization necessary to succeed?
• Being willing to lead the way, set the example,
  take the risk, be the role model and bring others
  along?

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Conclusion

• Leadership is Developed

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Conclusion

• Leadership is Developed
• Leadership is influence. Serving others is the
  key to influence.

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Conclusion

• Leadership is Developed
• Leadership is Influence. Serving others is the
  key to influence.
• How will you take what you have learned from this
  lesson and become more proactive in your
  leadership development?

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Conclusion

• Leadership is Developed
• Leadership is Influence. Serving others is the
  key to influence.
• How will you take what you have learned from this
  lesson and become more proactive in your
  leadership development?
• Will you strive to be a Servant-Leader?