Supervisor Orientation

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Supervisor Orientation
Employee Assistance Program Tools to Support
You and the Employees You Supervise
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What is an EAP?

• A personal and confidential counseling service
  for employee and their dependents/spouse
• Support to Balance Personal and Professional
  Issues
• Confidential Short-term Counseling at No Cost
• Client Connect Referral to Professional
  Counselors
• Resource Information

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Types of Service Your EAP Offers

• Marital and Family Relationships
• Stress Management
• Alcohol and Drug Issues
• Work-related Concerns
• Depression and Anxiety
• Bereavement
• On-line Resources
• Legal and Financial Telephone Consultation

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EAP Counseling

• 6 Session Model
• Up to 6 visits per contract year (January
  December)
• As Needed, Assistance With Transition to Health
  Insurance, Community Resource, Self-help Groups,
  Etc.
• Strictly Confidential
• Nationwide Provider Network
• Most Specializations
• Multi-lingual Counselors Available

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Management Consultation Services

• Designated Management Consultant
• Unlimited Telephonic Consultations
• Provides the Tools To
• Encourage Employees to Seek Help
• Refer Employees to the Appropriate Resources
• Restore Productivity
• Retain Valuable Employees

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Problem Resolution Supervisors Role

• Five Steps
• Observation
• Documentation
• Corrective Interview
• Referral
• Follow-Up

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Flowchart Informal Supervisory Referral
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Flowchart Mandatory/Formal Supervisory Referrals
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On-Line ServiceLifeHub Internet Resource

• Provides information tools and resources to
  support family and care giving, health and
  wellness, emotional well-being, and daily living
  issues. Features include

• Interactive self assessment tools
• Self-search locators for child care, elder care
• More than 1,500 tip sheets, articles and resource
  guides
• On-Line Seminars
• Quick Tips

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How to Access Online Services

• www.unipsych.com
• Click on LifeHub
• Username BREVARDSCH
• If you are a first time user, follow registration
  steps for initial setup.

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Remember, its EASY to Contact UniPsych

• CONFIDENTIAL
• Toll Free Number 1.800.272.3626
• Available 24 Hours / 7 Days
• Free, Company Paid Benefit
• Employees Eligible Dependents
  

FOR MORE INFO...
Call 1.800.272.3626 for more specifics on
eligibility and the number and types of
counseling services available.
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Thank You!

• Questions? Comments?
• 1-800-272-3626
• Confidential, 24 hour availability