LETTER WRITING

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LETTER WRITING
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Business Letters

• Purpose
• To inform
• To congratulate
• To enquire
• To order

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• To request
• To collect dues
• To complain
• To make an adjustment
• To sell a product, service, or scheme

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STRUCTURE

• Heading
• Satyam pvt. Limited
• 613,circular road,Delhi
• Phone[phone]Fax[phone]
• Emailsales_at_satympvt.com.

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• Inside Address
• It indicate the recipients address.
• Bhavesh chauhan.
• Corporate communicative Inc.
• 3456 Grant
• Chicago
• USA

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• Salutation
• Dear Sir
• Dear Madam
• Dear Sir/Madam
• To Whom It May Concern

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• Date
• 13 June 2003
• June 13, 2003

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• Massage/ main body of the letter
• Complimentary close
• Yours sincerely
• Yours faithfully

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Principles

• Use the You Attitude
• Be clear and concise
• Be correct and complete
• Be courteous and consider

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Types

• Credit and Collection letters
• Order and Enquiry letters
• Claim and Adjustment letters
• Sales and Fund-raising letters

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• THANK YOU ALL