Management

1
Management

• Professor Myles Bassell

2
Agenda

1. What is management?
2. Diversity in the workplace
3. Planning
4. Organizing
5. Leading
6. Controlling
7. Summary

3
Managerial Functions

1. Planning
2. Organizing
3. Leading
4. Controlling

4
What is Management?

• Management is
• 1- the planning, organizing, leading, and
  controlling of resources effectively and
  efficiently to achieve a goal.
• Effectiveness the degree to which goals are
  being achieved
• Efficiency the measure of how well resources
  are being used to achieve goals
• 2- getting work done through others

5
Diversity in the Workplace

• Treat everyone the same.
• Treat everyone fairly, but manage everyone
  differently.
• Must not let stereotypes influence managerial
  decisions.
• Procedural Justice ability to accurately
  measure performance
• Distributive Justice rewards are distributed
  fairly and based on performance

6
Planning

• Types of Plans
• 1- corporate
• 2- business
• 3- functional
• SWOT Analysis
• (Strengths, Weaknesses, Opportunities, Threats)
• Porters 5 Forces Model
• Level of Rivalry
• Threat of new entrants
• Supplier power
• Buyer power
• Threat of Substitutes

7
Organizing

• Types of Structures
• 1- product
• 2- geographic
• 3- market
• 4- functional
• Job design dividing tasks into specific jobs
• Job enlargement more tasks at same level of
  responsibility and complexity
• Job enrichment - more tasks at a higher level of
  responsibility and complexity
• Job Characteristics that achieve Job Satisfaction
  
• Skill variety
• Task Identity
• Task Significance
• Autonomy
• Feedback

8
Leading

• 5 Sources of Power
• 1- Legitimate
• 2- Reward
• 3- Coercive
• 4- Expert
• 5- Referrent
• Motivation Expectancy Theory
• Expectancy
• Instrumentality
• Valence
• Intrinsic Motivation
• Extrinsic Motivation

9
Controlling

• Financial Measure of Performance
• 1- Profit Ratios
• 2- Liquidity Ratios
• 3- Leverage Ratios
• 4- Activity Ratios
• Operating Measures
• 1- Expenses
• 2- Revenues
• 3- Profit

10
Decision Making

• Types of Decisions
• 1- Programmed
• 2- Non-programmed
• Decision Making Process
• 1- Recognize Need for Decision
• 2- Identify Alternatives or Solutions
• 3- Evaluate Alternatives
• Legal
• Ethical
• Feasible
• Practical
• 4- Select an Alternative
• 5- Implement
• 6- Track Results

11
Summary

• Management is
• planning,
• organizing,
• leading, and
• controlling
• of resources to achieve a goal.
• Our greatest managerial challenge is to get work
  done through others.

12
Management

• Professor Myles Bassell
• [phone]
• mbassell_at_brooklyn.cuny.edu
• myspace.com/123teep