Investing in Volunteers

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Investing in Volunteers

• Email iiv_at_volunteeringengland.org.uk
• Tel. [phone]
• Website www.investinginvolunteers.org.uk

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History

• 1998 - development of Standard in the Wandle
  Valley, funding for 3 year pilot project with 60
  successful organisations
• 2003 - guardianship of Standard passed to UKVF
• 2004 - Standard launched across the UK

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The Quality Standard for Volunteer Management

• 10 indicators
• 55 practices
• 10 steps to achieve it

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The standard

• Based on 4 main areas of volunteer management
• Planning for volunteer involvement
• Recruiting volunteers
• Selecting matching volunteers
• Supporting retaining volunteers

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The Ten Indicators in Brief

• Indicator 1. There is an expressed commitment to
  the involvement of volunteers, and recognition
  throughout the organisation that volunteering is
  a two-way process, which benefits volunteers and
  the organisation.
• Indicator 2. The organisation commits
  appropriate resources to working with volunteers,
  such as money, management, staff time and
  materials.
• Indicator 3. The organisation is open to
  involving volunteers who reflect the diversity of
  the local community, in accordance with the
  organisations stated aims, and operates
  procedures.

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The Ten Indicators in Brief

• Indicator 4. The organisation develops
  appropriate roles for volunteers in line with its
  aims and objectives, and which are of value to
  the volunteers and create an environment where
  they can develop.
• Indicator 5. The organisation is committed to
  ensuring that, as far as possible, volunteers are
  protected from physical, financial and emotional
  harm arising from volunteering.
• Indicator 6. The organisation is committed to
  using fair, efficient and consistent recruitment
  procedures for all potential volunteers.

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The Ten Indicators in Brief

• Indicator 7. The organisation takes a considered
  approach to taking up references and official
  checks which is consistent and equitable for all
  volunteers, bearing in mind the nature of the
  work.
• Indicator 8. Clear procedures are put into
  action for introducing new volunteers to the
  organisation, its work, policies, practices and
  relevant personnel.
• Indicator 9. Everybody in the organisation is
  aware of the need to give volunteers recognition.
• Indicator 10. The organisation takes account of
  the varying support needs of volunteers.

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Process in England

• Introductory workshop
• Self assessment and feedback from Assessor
• Create development plan and feedback from
  Assessor
• Implement development plan
• Final assessment visit
• Final report and Quality Assurance process

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Sign up and cost

• We take into consideration number of
  volunteers number of volunteer roles number
  of sites/regions etc.
• e.g. small organisation, 1 office, less than 100
  volunteers
• and approx. 10 volunteer roles 3 days work
• IiV Registration fee 1,500 - 2,000 (for all 3
  years)

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Cost includes

• Introductory workshop at your premises
• Access to 10-step guide, resource materials and
  best practice library
• Feedback on self assessment development plan
• Final assessment visit/s
• A copy of your final report, certificates and
  plaque
• Volunteer Centre Partners able to provide
  advice and guidance

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Funding

• Organisations have achieved funding so far from
• Big Lottery Fund
• LAAs
• Local Volunteer Centres
• Regional ChangeUp Consortia
• Volunteering Hub grants for small organisations
  of up to 1500

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How to get started

• Register interest at www.investinginvolunteers.or
  g.uk
• Complete QA document (quistionnairre)
• Cost provided and accepted (or not)
• Allocated an Assessor, contracts signed and
  website password activated
• Access to easy 10-steps guide and supporting
  documentation on password protected pages

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Achievers Club members

• 200 Achievers UK wide across Public and Third
  sector Health Social Care
  Constabularies Education Training
  Environment Arts/Culture Heritage
  Faith Information Advice Sport
  Youth Older People Infrastructure
  Disabilities Advocacy etc.

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Impact Report (by Aston Business School)

• Good publicity and raised organisational profile
• Positive impact on volunteer recruitment
• Recognition from external bodies that holding
  the standard shows them to be a well-managed
  organisation
• Raised profile of volunteers and volunteering
• Increased sense of pride in the work of
  volunteers
• Contributed to a more consistent approach to
  volunteers and volunteering
• Volunteer Managers feeling greater confidence
  and a sense of achievement
• A clear process by which to review and evaluate
  practice

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Recognition
Olympics 2012 . . . the London Organising
Committee for the Olympic Games will ensure the
highest standards in the recruitment and
management of volunteers, and will become an
accredited Investing in Volunteers organisation
at the earliest opportunity . . . From London
2012 Volunteer Strategy
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Recognition
Russell Commission - Recommendation 10 After
reviewing the available quality standards, the
Russell Commission believe it is appropriate to
recommend the Investing in Volunteers Award
(IIV), as the UK quality standard for all
organisations which involve volunteers in their
work. From A National Framework for Youth
Action and Engagement
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What can your Partner offer/assist with?