Personalities and Communication Styles

1
Personalities and Communication Styles
2
Bell Ringer

• Your sister walks into the room and changes the
  channel
• You dont say anything and watch the show she has
  turned on.
• You say, "I want to see the program I was
  watching. Please change the channel back."
• You yell, "What are you, stupid? Don't you see
  I'm watching my show?"
• Green Assertive Red Aggressive Yellow
  Passive

3
Bell Ringer Cont.

• Your friend insists on seeing Saw 4, but you
  dont like scary movies and you want to see Dan
  in Real Life.
• You say I think seeing Dan in Real Life would be
  better since Im not a fan of horror movies.
• You go to see Saw 4 anyway and have nightmares
  for a week.
• You say, I am NOT going to see Saw 4!! You know
  I dont like scary movies Jerk!
• Green Assertive Red Aggressive Yellow
  Passive

4
Type A vs Type B Personalities

• Type A

• Type B

• independent
• excessively time-conscious
• focused
• highly competitive
• hostile and aggressive
• enjoy change
• workaholics
• usually a leader

• patient
• relaxed
• easy-going
• socialize a lot
• center of attention
• not as strong
• persuasive
• extroverted

5
The Perfectionist

• Belief that you and/or your environment must be
  perfect
• Striving to be the best, to reach the ideal, and
  to never make a mistake
• Belief that anything less than perfect is
  unacceptable
• Belief that no matter what you attempt it is
  never good enough'' to meet your own or others'
  expectations

6
Optimist vs. Pessimist

• Optimist

• Pessimist

• always positive
• find the good in most things
• think that good will always work out in the end
• upbeat
• keep trying after failure

• everything is the worst possible situation
• things will always turn out bad
• complain about the noise when opportunity knocks
• give up easily

7
Optimist or Pessimist?

• A young man decides to become a stand-up comic.
  His friends think he's nuts. He thinks he has a
  chance so he ignores their comments and keeps
  pursuing his goal. And because he keeps trying,
  his chances keep increasing. True, he runs into
  obstacles, but sees them as puzzles in need of a
  solution.

8
Optimist

• Because of his positive attitude, he doesn't give
  up. And do you know what happens to people who
  don't give up? They reach their goal!

9
Communication Strategies
10
Passive

• Doing something you don't want to do or making an
  excuse rather than expressing your feelings.
• A pessimist or type B personality may tend to use
  this technique.
• Try to avoid conflict.

11
Aggressive

• Involves blaming and criticizing.
• It may include threatening or intimidating
  others.
• A perfectionist or type A personality may use the
  technique because they want things done their way
  and are impatient.

12
Assertive

• Allows you to stand up for yourself without
  criticizing or blaming others.
• Shows self confidence and self esteem.
• Uses both verbal and nonverbal messages.
• Uses I Messages and allows you to say no to
  people.
• Can compromise with others.

13
The 3 reaction Styles
14
Assertive Messages
15
Situations

• In pairs, practice I Messages with each other
  in the following situations
• A group of people are talking about Jessica, who
  is your friend. What do you do?
• Your older sister wants to borrow your new,
  favorite shirt. She wears a larger size than you.
  What would you say?
• You are buying a movie ticket with a 20.00 bill.
  The employee gives you incorrect change. Politely
  tell the cashier.
• Your friend wants to steal money from their
  mothers pocket book. How do you say no?

16
What did you come up with?

• Volunteers to act some I Messages out?

17
Conclusion

• What are some characteristics of type A
  personalities?
• Would a type B personality be standing against
  the wall at a party by themselves?
• T or F Perfectionists settle for average work.
• T or F Optimists look on the bright side of
  things.
• Who is an example of a pessimist?
• Which is the best communication style and why?
• What are two nonverbal cues in I messages?