Michael R. Muetzel

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How to Manage Gen X Y
Michael R. Muetzel Management Solutions
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Our Internal Human Capital ResourcesWho are They?
Age
Numbers
Echo Boomers, WHY Meaningful Work
Work to Live
Defined by Job
The Greatest Generation War Babies
Source Theyre Not Aloof Just Generation X
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Generation X Co-Workers

• Work to live national turnover - 36 months
• 61 Text Message everyday
• Priorities family and social values over work
• Raised in a culture of media questioning
  authority figures
• Lack of trust in corporations and government

Management Solutions
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Generation Y

• Live with work, balance (73)
• Technologically ahead of older co-workers
• 77 Text Message everyday
• Different communication expectations
• Different pay the dues expectations
• (51 1-2 yrs)
• Impatient, 77 will decide in 6 months...
• Organization professional development
• No corner office, casual dress

Sources, 2008 DDI Research Report 2008 Novations
Group Survey
Management Solutions
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Key Elements of Mission-Centric Organizations

• Mission over rhetorical motives
• Service
• Quality
• Consultative experts
• Job descriptions are they about your mission?
• Beginning with interviews

Management Solutions
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Mission-Centric Organizations

• We MUST walk the walk
• Interviews
• Compensation/Incentives
• Review process

Do we have true consistency through the eyes of
employees?
Management Solutions
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Performance Reviews

• If I can check out the weather report for the
  Arctic Circle in just moments, or plan entire
  vacation six months from today in 5 minutes
• Why do I need to wait a year for a Performance
  Review?
• 86 - Monthly Reviews

Management Solutions
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Muetzel Information

• mxmm_at_bellsouth.net
• www.unlockthemysteries.com
• 770-486-1416

Thank You!
Management Solutions