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Nacionalinio atsakingo verslo apdovanojimo
paraiku pildymo seminaras Organizatorius Jungt
iniu Tautu vystymo programa Lietuvoje 2008 11
11, Vilnius


Jean-Dominique Rugiero, Valdantysis partneris,
Daxam Sustainability Services, vedija Lyra
Jakuleviciene, JTVP Lietuvoje vadove

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Agenda
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Pagrindine informacija apie NAVA

• Apdovanojimo sistemos veiklos pradia (2007),
  pagrindas ir institucinis kontekstas
• Tikslas didinti ISA naudos inomuma, skatinti
  ISA principu taikyma verslo praktikoje
• Etapai paraiku pateikimas, Vertinimo komisijos
  darbas ir oficiali iteikimo ceremonija
• 2007 m. patirtis ir 2008 m. apdovanojimo
  naujienos (nominacijos, mokymai, imoniu
  pristatymai)
• Dalyvavimo salygos imones, pagal dydi, nera
  jokiu mokesciu

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Apdovanojimo nominacijos ir kategorijos
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2007 m. apdovanotosimones
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• Explanation of CSR practice as promoted through
  the Award process

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Explanation of CSR practice as promoted through
the Award process

• The National Responsible Business Award is
  designed to reward companies overall CSR
  strategies and performance as regards the
  different award categories, and not specific
  initiatives or projects
• Therefore, the evaluation criteria aim to
  evaluate the level of integration into the
  business, from strategy into operations, aiming
  for effective and concrete improvements, aligned
  to the needs of the business and its
  stakeholders
• This award model is purposefully designed so that
  the process of applying for the award is in
  itself an important support to the development of
  the companies CSR understanding, thinking and
  actions.
• The intention is that these developments will
  accelerate and become increasingly tangible over
  the next years, with the yearly repetition of the
  award.

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Explanation of CSR practice as promoted through
the Award process

• The 5 criteria areas follow the five steps in the
  CSR Implementation and Improvement Process. These
  are
• Identification of CSR issues
• Engagement with stakeholders
• Development of strategic direction, action plan
  and KPIs
• Implementation monitoring of progress
• Reporting gathering of feedback

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CSR Implementation and Improvement Process
Explanation of CSR practice as promoted through
the Award process
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• Explanation of CSR practice as promoted through
  the Award process, with focus themes

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National Responsible Business Award 2008

• National Responsible Business Award 2008 will
  include the following nominations
• a) METU DARBOVIETE Workplace of the Year (award
  to be presented by the Minister of Social
  Security and Labour)
• b) BENDRUOMENIKIAUSIA METU IMONE Best in the
  community (award to be presented by the Minister
  of Economy)
• c) APLINKOSAUGINE METU IMONE Environmental
  Company of the Year (award to be presented by the
  Minister of Environment).
• The overall award Socially Responsible Company
  2008 shall be granted to a company that collects
  highest number of points from three nominations
  above

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AWARD CATEGORY Workplace of the Year

• This category recognizes companies for the
  quality of its workplace conditions and its level
  of attractiveness to potential employees. A
  successful entry will detail specific, measurable
  activities the company has undertaken to achieve
  positive impact for the business and its
  employees in its role as employer.

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Award Focus Workplace of the Year

• Creation of good and attractive working
  conditions that ensure balance between work and
  private life
• Application of flexible working hours employment
  of people with disabilities or other socially
  vulnerable groups and creation of conditions for
  them to effectively participate in the labour
  market
• Promotion of life long learning
• Active dialogue of the management with employees
  
• Establishment of staff complains and suggestions,
  as well as its resolution procedure
• Harassment and mobbing prevention policy
• Transparent payment of salaries and request to
  apply this policy from partners
• Requirement of good labour conditions in supply
  chain.

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AWARD CATEGORY Best in the Community

• This category recognizes the quality of value
  brought by the company to the local community in
  a manner that is integrated into the companys
  business idea and operations and having
  significant and lasting impacts.

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Award Focus Best in the Community

• Dialogue with local communities/NGOs in taking
  business decisions
• Risk and opportunity identification through a
  dialogue with local communities and NGOs
• Long-term partnerships with NGOs in the social
  area
• Programmes promoting responsible consumption
• Application of responsible investment rules
• Mentorship programmes for small and medium
  enterprises, initiatives for youth.

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AWARD CATEGORY Environmental Company of the Year

• This category recognizes companies which can
  demonstrate leadership for their approach to
  environmental questions, turning environmental
  challenges and investments in environmental
  solutions, into business opportunities and
  competitive advantage.

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Award Focus Environmental Company of the Year

• Energy and other sources efficiency programmes,
  use of clean technologies that protect the
  environment
• Environmental auditing/evaluation of business
  activity
• Environmental initiatives
• Initiatives directed to minimisation of negative
  impact of production process on the environment
• Eco-design
• Publication of environment impact reports
• Implementation of environmental standards (e.g.
  ISO 14001, EMAS) and participation in environment
  management programmes.

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Award Focus Overall Best Practice

• Socially Responsible Company 2008
• This overall award will be granted to the company
  that collected the highest number of points and
  that has demonstrated highest progress in
  implementing CSR within the company.

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Example of questions which the company can draw
from in order to answer the form
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AWARD CATEGORY Workplace of the Year

• Examples of possibly relevant issues when
  evaluating a companys performance in this
  category
• Provision of good working conditions
• Employee satisfaction, employee complaint
  handling
• Collective bargaining and employee
  representation
• Employee rewards and benefits for full-time and
  part-time employees
• Minimum notice periods
• Health, safety and wellness
• Ability to balance private life and work
• Layoffs, closings, outsourcing
• Employee privacy
• Mobbing and sexual harassment
• Human rights, child labour, forced labour, living
  wage
• Migrant labour
• Promotion of employee development
• Training
• Professional education
• Lifelong learning
• Talent management and career development
• Performance management

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AWARD CATEGORY Best in the Community

• Examples of possibly relevant issues when
  evaluating a companys performance in this
  category
• Governance/ ethics anti-corruption,
  transparency
• Capacity-building Education mentorship of SMEs
  or individuals
• Raising of industry CSR standards
• Interaction with local and global community
  stakeholders
• Economic value added poverty alleviation,
  charitable contributions, sponsoring, local
  community investment, global community
  investment
• Community renewal
• Inclusion of disadvantaged groups
• Contributions to public debate e.g. Global
  Warming, Gender Equality, Fairtrade, Sustainable
  Development
• Contribution to the UN Millennium Development
  Goals.

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AWARD CATEGORY Environmental Company of the Year

• Examples of possibly relevant issues when
  evaluating a companys performance in this
  category
• Company impact on environment
• Energy cost reduction, safe use of resources,
  waste management, etc
• Green procurement
• environmental products/services range offering
• Program approach to environmental management
  (like EMAS, ISO 14001, etc.)

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Example of questions which the company can draw
from in order to answer the form
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AWARD CATEGORY Workplace of the Year

• Examples of the types of stakeholders a company
  may have consulted in order to develop its
  performance in CSR in this category
• Employees, employee representatives
• Trade unions
• Issue focused NGOs.

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AWARD CATEGORY Best in the Community

• Examples of the types of stakeholders a company
  may have consulted in order to develop its
  performance in CSR in this category
• Employees, employee representatives
• Local community representatives
• Issue focused NGOs (local and global)
• UNDP, UN Millennium Development Goals
• The Lithuanian Global Compact Network.

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AWARD CATEGORY Environmental Company of the Year

• Examples of the types of stakeholders a company
  may have consulted in order to develop its
  performance in CSR in this category
• Local community representatives where company
  operates
• local NGOs (local and global-based)
• Public Authorities responsible on Environmental
  matters.

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Example of questions which the company can draw
from in order to answer the form
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AWARD CATEGORY Workplace of the Year

• Examples of the type of strategy direction and
  supporting policies that a company may have
  defined in order to develop its CSR performance
  in this category
• Strategy direction example Our long term
  ambition Top talents view ABN AMRO as an
  employer of choice, for several reasons including
  its commitment to sustainable development. Our
  employees strongly identify with and relate to
  the bank itself, and to the way in which we
  translate our commitment to integrity and
  sustainability into action. (ABN AMRO Bank, The
  Netherlands, 2006 Sustainability Report)
• Supporting policies, examples Development and
  implementation of policies such as, for example
  Health Safety, Employee Complaint Handling,
  Career Development, Sustainability Education.

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AWARD CATEGORY Best in the Community

• Examples of the type of strategy direction and
  supporting policies that a company may have
  defined in order to develop its CSR performance
  in this category
• Strategy direction examples
• Our long term ambition We are a valued local
  partner to the communities we serve. (ABN AMRO
  Bank, The Netherlands, 2006 Sustainability
  Report)
• Our Vision Interface will become the first name
  in commercial and institutional interiors
  worldwide through its commitment to people,
  process, product, place and profits. We will
  strive to create an organization wherein all
  people are accorded unconditional respect and
  dignity one that allows each person to
  continuously learn and develop. We will focus on
  product (which includes service) through constant
  emphasis on process quality and engineering,
  which we will combine with careful attention to
  our customers' needs so as always to deliver
  superior value to our customers, thereby
  maximizing all stakeholders satisfaction
  (Interface, Inc, United States)
• Supporting policies Development and
  implementation of policies such as, for example
  Community Capacity Building, Zero Tolerance for
  Corruption, Poverty Alleviation, Fairtrade,
  Ethical Investments, Sustainable Development,
  Transparency.

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AWARD CATEGORY Environmental Company of the Year

• Examples of the type of strategy direction and
  supporting policies that a company may have
  defined in order to develop its CSR performance
  in this category
• Strategy direction examples
• Our vision we will honour the places where we
  do business by endeavouring to become the first
  name in industrial ecology, a corporation that
  cherishes nature and restores the environment.
  Interface will lead by example and validate by
  results, including profits, leaving the world a
  better place than when we began, and we will be
  restorative through the power of our influence in
  the world. (Interface, Inc, United States)

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Example of questions which the company can draw
from in order to answer the form
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AWARD CATEGORY Workplace of the Year

• Examples of the types of implementation actions a
  company may have worked with to develop its CSR
  performance in this category
• Sustainable business practices
• Develop and implement an Employee Complaint
  Handling System
• Anti-corruption training and actions
• Sustainability education
• Monitoring of supply chain labour practices
• Employee Work-Life Balance programmes.

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AWARD CATEGORY Workplace of the Year

• Examples of KPIs a company may have used to
  measure its performance development in this
  category
• Development in turnover, absenteeism, sick-leave
  rate, occupational injuries
• Development in employee satisfaction, number of
  complaints submitted, development in level of
  satisfaction with resolution of issues
• of employees participating in education
  programmes, total budget spent on education
• Employee scores regarding pride in working for
  the organization.

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AWARD CATEGORY Best in the Community

• Examples of the types of implementation actions a
  company may have worked with to develop its CSR
  performance in this category
• Mentorship programmes for young persons, members
  of disadvantaged groups, small businesses, etc.
  (e.g. France transfer of business skills
  project)
• Develop and implement anti-corruption training
  and actions
• Activities supporting societal goals such as, for
  example, the UN Millennium Development Goals
• Sustainable business practices
• Partnerships aimed at raising industry standards
• Participation in public debate
• Hiring projects focusing on disadvantaged groups,
  helping integrate people in the community, while
  doing business
• Ethical marketing campaigns
• Socially responsible investment practices
• Encouragement of business partners to match
  socially responsible business practices
• Transparent public reporting.

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AWARD CATEGORY Best in the Community

• Examples of KPIs a company may have used to
  measure its performance development in this
  category
• of employees participating in community
  development projects development in number of
  hours
• Amount of resources invested in the community
• Number of participants in community capacity
  building programmes
• Decrease in number of corruption cases
• of socially responsible investments
• of suppliers matching CSR policies and
  activities.

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AWARD CATEGORY Environmental Company of the Year

• Examples of the types of implementation actions a
  company may have worked with to develop its CSR
  performance in this category
• Pollution prevention measures
• Pollution clean-up measures, offsetting
• Natural resource regeneration measures
• Investments in green technologies and green
  products
• Implementation of an environment management
  system
• Improvements to the green performance of its
  products/services offerings.

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AWARD CATEGORY Environmental Company of the Year

• Examples of KPIs a company may have used to
  measure its performance development in this
  category
• Emissions
• to air Greenhouse Gases, Acid Rain,
  Eutrophication and Smog Precursors, Dust and
  Particles, Ozone Depleting Substances, Volatile
  Organic Compounds, Metal emissions to air
• to water Nutrients and Organic Pollutants, Metal
  emissions to water
• to land Pesticides and Fertilisers, Metal
  emissions to land, Acids and Organic Pollutants,
  Waste (Landfill, Incinerated and Recycled),
  Radioactive Waste.
• Resource use
• Water Use and Abstraction, Natural Gas, Oil,
  Metals, Coal, Minerals, Aggregates, Forestry,
  Agriculture.
• Other
• Every business should also consider reporting on
  how it influences the environmental performance
  of its supply chain and products.
• Source Defra (the UK Department for Environment
  Food and Rural Affairs)

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Example of questions which the company can draw
from in order to answer the form
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• LUNCH BREAK!

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Apdovanojimo procesasPreliminarus terminai

• Nacionalinio atsakingo verslo apdovanojimo
  pradia (spalio men.)
• Apdovanojimo paraiku pildymo seminaras
  (lapkricio 11 d.)
• Paraiku pateikimo terminas (iki gruodio 15 d.)
• Vetinimo komisijos darbas (2008 gruodis 2009
  sausis)
• Apdovanojimo iteikimo ceremonija (2009 vasaris)

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Vertinimo metodikaVertinimo komisija

• Vertinimo komisijos pagrindas aktyviausi
  Nuolatines ISA koordinavimo komisijos nariai bei
  visuomeneje inomi ivairiu sriciu atstovai, kurie
  aktyviai pletoja ISA tema Lietuvoje.
• Prasidejus vertinimo procesui, imonems bus
  suteikta galimybe trumpai pristatyti savo geraja
  praktika Vertinimo komisijai, gali buti surengti
  apsilankymai kai kuriose imonese.

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Vertinimo metodika Apdovanojimo vertinimo taku
sistema
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• Work session (using the application form in
  Lithuanian)
• first individual rough sketch of possible
  submission ideas from own organization (15
  minutes)
• followed by discussion of own ideas within
  smaller groups and preparation of joint
  submission (members share on voluntary basis what
  they wrote and discuss views 45 minutes)

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• Presentation from groups, including
• Short summary of submissions developed by each
  groups members (voluntary, no details, but brief
  overview of which awards being applied for, types
  of issues being presented, type of company
  actions, etc) max 5 minutes per group
• Questions and issues that came-up for the group
  and comment from the Trainer.
• (30 minutes)

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• Plenum Questions Answers discussion (last
  clarifications)
• Closing