CMU

1
CMU

• Diversity and Inclusion
• May 23, 2007

2
Five Modes of Behavior

• Novice
• Co-signer
• Collaborator
• Diversity Change Agent
• Constant Combatant

3
Skills

• H a
• E a
• A a
• T a

Hear them out
Empathize
Apologize
Take Action
4
Skills
Stop the Action

• S a
• T a
• O a
• P a

Talk About It
Options
Praise
5
Wrap

• We all have biases
• We can manage them
• Taking responsibility for our biases
• Recognizing them when they arise
• Living in the Diversity Change Agent mode of
  behavior

6
Thank You!!

• SST Communications, Inc
• www.sstcommunications.com
• 312-656-5882
• 2178 N. Maplewood
• Chicago, IL 60647