Asian Online Statistics: a pilot project

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• Asian Online Statistics a pilot project
• Cathie Jilovsky

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Outline

• CAVALs online statistical benchmarking services
• CAUL Online Statistics
• Asian Academic Libraries online statistics pilot
  project
• background
• description
• progress report
• evaluation

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Online Statistical Benchmarking

• online statistical benchmarking service developed
  by CAVAL
• gather, store, analyse provide access to data
• data about users, operations, personnel,
  services, collections user populations
• for better business service decisions, improve
  library visibility, increase user satisfaction

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CAUL Statistics

• The Australian New Zealand Academic Library
  (CAUL) Statistics
• CAUL Council of Australian University
  Librarians
• CONZUL Council of New Zealand University
  Librarians

http//www.caul.edu.au/stats/
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CAUL Online Statistics
http//statistics.caul.edu.au
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Asian Online Statistics

• sponsored by the iGroup (Asia)
• pilot project objectives
• development provision of an online statistical
  website
• implementation of sophisticated functionality
• improvements to the collection processes for the
  individual libraries
• provision of a sustainable online statistical
  service for the iGroup Asian member libraries

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Implementation process 2006

• introductory workshops in Hong Kong, Malaysia,
  Singapore Thailand
• initial site development by CAVAL
• 35 data elements data definitions agreed
• pilot data entry
• Phase 1 agreed collect data for 2005 2006

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Implementation process 2007

• 2nd set of workshops
• details of site functionality
• understanding the data definitions
• August 2007 - data entry commenced
• 8 Thai libraries 4 Malaysian libraries
• CAVAL providing help desk assistance as
  required

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Implementation process 2008

• 8 Hong Kong Libraries joined
• 2 Singapore libraries joined
• Phase 2 commenced collection of 2007 data
• validated data began to be available for online
  benchmarking
• evaluation of pilot consideration of future
  directions

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Pilot benefits (1)

• local benefits
• tracking each library over time
• developing staff expertise
• institutional benefits
• showing the contributions of the library
• national benefits
• comparing with other institutions
• gaining national overview of library services

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Pilot benefits (2)

• regional benefits
• comparing with similar libraries in other
  countries
• learning from the differences
• global benefits
• greater understanding of the role of libraries
• an opportunity to be involved contribute to
  this regional development

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22 Participating Libraries

• Hong Kong 8 university libraries
• Malaysia 4 university libraries
• Singapore 2 university libraries
• Thailand 8 university libraries

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Asian Statistics site
http//statsasia.caval.edu.au
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Functionality

• compare institutional data
• calculate ratios
• display summary statistics
• produce graphs
• download data
• input data module

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Institutional Data example
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Data by country example
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Ranked List example
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Graphs example
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Input Data example
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Help example
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Data elements

• Library Organisation
• Library Staff
• Library Services
• Information Resources
• Library Expenditure
• Institutional Population

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Asian Statistics pilot - challenges

• cultural language differences
• physically located across a wide geographic area
• practical issues
• different currencies
• different financial academic years
• varying technical backgrounds
• varying local infrastructure support
• little tradition of sharing data
• lack of familiarity with practicalities

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Evaluation Process

• usability of the site
• clear consistent definitions
• individual feedback from participants
• benchmarking possibilities
• resolving issues data differences
• cant compare apples with oranges

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What next?

• Peer Libraries
• Asian Libraries
• CAUL Libraries
• ARL Libraries
• Global Libraries
• Compare like with like

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Questions?
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CAVALLinking Leading Libraries

• Cathie Jilovsky
• Email cathie.jilovsky_at_caval.edu.au
• Web http//www.caval.edu.au
• Online Statistics
• http//statistics.caul.edu.au
• http//statsasia.caval.edu.au

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