Intuition and the Interview Process

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Intuition and the Interview Process

• More than just a feeling

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Interviewing concepts that we have previously
addressed
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The Interview Template
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• Predict Behavior

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• Control Behavior

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• Modify Behavior

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Critical Interviewing Skills
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• Questioning

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• DETECTING DECEPTION

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• PERSUASION

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Process

• Initiate

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Process

• Initiate
• Listen

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Process

• Initiate
• Listen
• Focus on Change

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Process

• Initiate
• Listen
• Focus on change
• Direct

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Ladder of Discovery
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• INFORMATION

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• KNOWLEDGE
• INFORMATION

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• JUDGEMENT
• KNOWLEDGE
• INFORMATION

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• WISDOM
• JUDGEMENT
• KNOWLEDGE
• INFORMATION

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A higher level?
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Intuition

• A mode of understanding, a knowing
• characterized as direct and immediate and
• occurring without conscious thought

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• It is a response to subtle cues and
• relationships apprehended implicitly,
• unconsciously

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Cues

• Verbal
• Vocal
• Nonverbal

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Two Types of Memory
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Implicit Memory

• Learn how to do something

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Explicit Memory

• Declarative memory

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• Explicit knowledge Knows that
• Implicit knowledge Knows how

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An example of Implicit Memory

• RAPPORT DEVELOPMENT WITHIN THE
  INTERVIEW PROCESS
• What is rapport?
• How is it developed?
• How is development confirmed?
• What do we do after development?

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• Somehow or another, youve got to get on
• their level

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Breaking it down

• Somehow or another involves a set of
• specific evaluations (subtle verbal, vocal
• and nonverbal cues) and reactive steps
• (response) in order to get (obtain a desired
  relationship) on their level (their reality).

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Question

• How could this experienced, effective interviewer
  perform the steps necessary to establish a
  rapport and yet not know how that he did it?

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Answer

• The Theory of Expert Performance

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• Here is the key

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• Intuition is nothing more and nothing less than
  RECOGNITION.
• Experts knowledge is more organized than
  novices in ways that enable them to access it
  efficiently.

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• Novices see information in pieces
• Experts see large patterns.

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• As interviewers we can discover how to tap into
  our intuitive resources

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• expertise
• Chance favors only the prepared mind
• Louis Pasteur

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• Imaginative Thinking Skills
• (This attribute is being addressed through the
  class - Creative Thinking)

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• Venturesome personality
• (this attribute is being addressed through the
  class - Interviewer Personality Dynamic)

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• Intrinsic Motivation
• (Sorry, we cant do this one for you we can
  increase your confidence, but you have to want to
  do it)

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• Creative Environment
• Establishing a system wherein those who interview
  as part of their profession are mentored,
  challenged and encouraged by others.

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• But, there are two additional considerations

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Consideration One
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• The interviewee is operating from his implicit
• memory also!!!!!!!!!!!!

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• The truthful interviewee is functioning via those
  implicitly known actions verbal, vocal and
  non-verbal requisite to his conscious
  (explicit) goal to tell the truth.

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• The deceptive interviewee is functioning via
  those implicitly known actions verbal, vocal
  and non-verbal requisite to his conscious
  (explicit) goal to deceive.

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• The interviewer that can consciously recognize
  the behaviors regarding deception that manifest
  themselves from the deceivers implicit memory
  has a clear view into the motivations of the
  interviewee.

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Consideration Two
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• The interviewee is reading us also.

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• Intuition and Investigative Discourse Analysis

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• An there was my cat, Little Alabama glancing
  anxiously toward the door.

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• Where do we go from here?

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• CONCLUSION