The National eGovernance Plan

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The National e-Governance Plan
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Millions of citizens waste hours on end
attempting to access government information and
services that should be rightfully theirs
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CAN WE STREAMLINE THE INTERACTION ENRICH THE
EXPERIENCE ?
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Presenting theNational e-Governance Plan (NeGP)
Framework
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e-Governance a part of the UPA Governments
NCMP
Administrative Reforms .. e-Governance will be
promoted on a massive scale. .
Upgrade the quality of governance by vastly
improved delivery of government services in G2C
G2B domains
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The Vision of the National e-Governance
Plan(NeGP)
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Make all Government services accessible to the
common man in his locality
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NeGP The Dimensions

• SWANs 2 Mbps connectivity up to Block
• 100,000 Common Services Centres as front ends
• State Data Centres

• 20 GOI Deptts,
• 35 States / UTs
• 360 Deptts _at_ States
• Major capacity building program in pipeline

Rs. 23,000 cr
Health Education Agriculture
Land Records Registration Drivers
License, Panchayats, Municipalities, Income
Tax, Passport/Visa
Digital Signature Online Returns Standards
Estimate
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Benefits to Citizens
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Benefits to Citizen

• Integrated and enhanced access to government
  services
• Clearly defined service levels
• Services at the doorstep with substantial rural
  outreach
• Increased Efficiency
• Enhanced Transparency
• Improved Reliability
• Affordable Cost
• Bridging the digital divide

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Reinventing Service Delivery

• All services supported by 3 infrastructure
  pillars to facilitate web-enabled Anytime,
  Anywhere access
• Common Service Centres (CSCs,100,000 vs. 600,000
  villages)
• These would be the physical access points for
  integrated delivery of all government and private
  services to citizens.
• State Wide Area Networks (SWANs)/NICNET
• Scheme for Rs 3334 cr approved
• SWANs for 20 States sanctioned
• Tech Standards formulated by NIC
• National Data Bank/ State Data Centres ( SDCs)

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Service Levels

• Services Service levels incorporated in
  project deliverables
• Study conducted to suggest services service
  levels for Projects
• Service levels defined in concrete terms, e.g.
• All services web enabled
• Issue of RoR in 15 minutes
• Registration in 30 minutes etc

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NeGP Mission Mode Projects Components
Identified on the basis of high citizen /
business interface projects cover range of key
services offered by department
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NeGP Mission Mode Projects

• 500 implementation
• agencies
• 2 lakh sites
• 70,000 man-years
• of effort

• 20 GOI Deptts
• 35 States / UTs
• 360 Deptts _at_ States

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NEGP Mission Mode Projects (MMPs)

• Integrated
• e-BIZ
• EDI
• India Portal
• Common df
• EG Gateway
• E Courts
• E-Office
• E Procurement

• State
• Agriculture
• Land Records
• Transport
• Treasuries
• Commercial Taxes
• Gram Panchayats
• Municipalities
• Registration
• Police
• Employment Exchange

• Central
• Income Tax
• Central Excise
• Passports/Visa Immigration
• MCA 21
• National ID
• Pensions
• Industry Initiative
• Banking
• Insurance

States can add up to 5 state specific Projects
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NEGP COMPONENTS

Program Components
Responsibility of DIT DARPG
Responsibility of DIT

• Core Infrastructure(SWAN, SDC, CSC)
• Support Infrastructure

• Technical Assistance
• Core Policies
• RD

• HRD Training
• Organization Structures
• Awareness Assessment

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Mission Mode Projects (MMPs) such as Land
Records, Transport, Registration, MCA-21, Income
Tax, Central Excise, and Common Services Centres
are scheduled to be completed in the next 6 12
months
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Management Structure
Centralised Initiative - Decentralised
Implementation ensuring full ownership,
accountability and responsibility
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Program Management Overall Governance Structure
Special Body (Chairman PM)
NEGP Strategy Setting
Cabinet/ CCEA
National e-Governance Advisory Board (Chairman
MCIT)
Project Approval
Programme Monitoring
Expenditure Finance Committee
Apex Committee
Working Group (Chairman Secy DIT)
Programme Approach
Implementation
Program Management Unit
PROJECT OWNERS (Central Line Ministries / State
Government)
Programme Secretariat
Project Committees
Sub-Program Committees
DIT
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Role of Department of Information Technology
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Role of DIT

• Assist in Managing the NeGP
• Provide Technical and other assistance to
  Ministries/ Departments
• Providing the common core and support
  infrastructure, including
• Establishment of 100,000 Common Service Centres
• State Wide Area Network (SWAN) to provide 2 Mbps
  connectivity up to block level
• State Data Centres
• Support in capacity building for HRD and
  replication
• Laying down technical standards
• Conduct independent third party impact assessment

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• Thank You

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Recommended NeGP Service Benchmarks
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Excise Customs
CBEC/ Ministry of Finance
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Income Tax
CBDT/ Ministry of Finance
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MCA21
DCA/ Ministry of Commerce

• Service Levels defined by Ministry has been on
  the basis of a reduction of 50 of the time
  specified in the Citizen Charter, with a scope
  for further improvement.

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Passport Visa
Ministry of External Affairs

• Service Levels not defined by Ministry of
  External Affairs

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e-Procurement
Dept. of Commerce, GSD, Ministry of Commerce
Industry
- Project Currently Defined Only for Rate
Contract Goods under DGSD - Project primarily
aimed at improving internal efficiency of DGSD
aimed at improving its role as the only
procurement agency for GoI Departments for goods
under rate contract - Proposal to extend it to a
complete e-Procurement Platform Goods, Services
and Works
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e-Procurement
Dept. of Commerce, GSD, Ministry of Commerce
Industry
- The MMP, in the current form, deals with
computerization of current processes. Its scope
should be expanded to include more core
services. - It should, in the true sense,
envisage the development of an e-procurement
model comprising of e-shops, online-auctions and
an e-marketplace.
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e-Biz
DIPP/ Ministry of Commerce Industries
Central Services
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e-Biz (contd)
DIPP/ Ministry of Commerce Industries
State Services
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Municipalities
Ministry of Urban Development
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Municipalities
Ministry of Urban Development
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Transport
Ministry of Road Transport Highways (MoRTH)

• Service Levels not defined by MoRTH

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Employment Exchange
Ministry of Labour and Employment
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Police
Ministry of Home Affairs
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Police
Ministry of Home Affairs
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Panchayats
Ministry of Panchayati Raj
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Panchayats
Ministry of Panchayati Raj
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Agriculture
Ministry of Agriculture

• Service Levels not defined by Ministry of
  Agriculture

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Commercial Tax
Ministry of Finance

• Service Levels not defined by Ministry of Finance

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Treasuries
Ministry of Finance

• Service Levels not defined by Ministry of Finance

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Monitoring Module

• For effective implementation achievement of the
  Service Levels, a Monitoring Module must be
  implemented as part of each MMP. The module could
  include the following functions