OMS Tips

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OMS Tips Tricks
Steve Pascoe Becky PaulMilsoft Utility
Solutions, Inc.
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How do you use DisSPatch ?

• Did you know Calls Manager does more than just
  process calls?
• Have you ever done a partial restoration?
• How do you find a meter or location when the crew
  calls in?
• Have you ever wanted to add a fuse to fix the
  prediction?
• Do you hate it when outages are closed with the
  wrong times?

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All of this and more!

• DisSPatch has so many tools that are overlooked
  that can really help make it an even more
  powerful system!

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What can you do with Calls Manager ?

• Resolve unresolved calls
• IVR
• Model issues
• Listens to messages
• Filter calls by status and outage
• Perform containing searches
• Outage history inquiry
• Set non-pay status
• Ping and read a meter

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What can you do with DisSPatch?

• How many crews do you need?
• Prepare a list for planned outages
• Find a meter, location or address using locate
• Verified closed with power with no outage
• Color by Custom
• Mini Viewer
• Poles
• Fault Locator

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What can you do with the Outage Manager?

• Rename outages
• Track fault locations
• Go To elements
• Resolve calls
• Discard from history
• Callers and AMR
• Sort outages including upline element
• Zoom to outages, callers and priority customers