Interpersonal Communication

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Interpersonal Communication
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Definition

• The communication that occurs between two or more
  people

• Skills involved
• Developing relationships
• Responding to others
• Communication thoughts and feelings
• Giving and accepting criticism

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Stages of building relationships

• Acquaintances
• 2. Friendships
• 3. Close relationships

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Principles of Interpersonal Communication

• 1.We Cannot not communicate
• 2. Interpersonal communication is Irreversible
• Interpersonal Communication involves Ethical
  Choices
• 4. People Construct Meanings in Interpersonal
  communication
• Talking about communication affects meanings
• Interpersonal Communication Develops and Sustains
  Relationships
• Interpersonal Communication does not absolutely
  solve all problems
• Interpersonal Communication can be learned.

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List the things that you talk about with each
kind of friend
Friendship
Close Relationships
Acquaintance
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Building
Healthy
Relationships
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A good relationship involves relationships that
are satisfactory to both of you.
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Feature of a satisfactory relationship

• Investment (time, energy, thought and feelings)
• Commitment (decision to stay in a relationship)
• Trust

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Building Healthy relationships

• relate to each other with empathy.
• share feelings and use an appropriate level of
  self-disclosure
• engage in personal growth through improved
  interpersonal skills.
• RESPECT EACH OTHERS OPINIONS!!!!

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Maintaining and Improving Relationships

• Empathize and be sensitive ot the other persons
  feelings.
• Demonstrate your support f the other person in
  times of need
• Listen to the other person
• Share your feelings
• Speak with honesty while respecting the other
  persons feelings
• Enjoy your relationship

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Responding
to
Others
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Responding to Others
RESPECT
Definition- a high regard, honor, or esteem that
you have for other People.
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Or Being sensitive to the thoughts and feelings
of others!
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Respecting Others

• Treat people with courtesy
• Respect the other persons opinions
• Be tactful
• Respect the other persons right to be heard.

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Check your perception for understanding

• Ask clarifying questions
• Paraphrase to understand meanings

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Skill 1 Clarifying Questions

• Are you saying that?
• Do you think that...?
• What did you mean by?
• Would you mind repeating what you just said? Im
  not sure I understand.

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Paraphrase- restate what you heard in your own
words.

• So, what youre saying is
• I take it that you believe
• What I heard you say is

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Communicating
Your
Thoughts
and
Feelings
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Self-Presentation

• Private self
• The part of yourself which is most true to your
  self-concept

• Public Self
• That part of yourself that you choose to share
  with others.

Vs
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Self-Disclosure

• Voluntarily sharing personal information or
  feelings with another person for the purpose of
  building a relationship

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Judging What is appropriate to share

• Increase the level of sharing gradually.
• Share private information only with someone you
  trust
• Continue to share only if the other person
  confides in you

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Disclosing your Feelings

• Avoid withholding your feelings
• Avoid displays of negative feelings
• Describe your feelings (use I-statements)

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I-Statements

• Use I-statements instead of You Statements.
• I feel angry when you repeat things I told you
  in confidence because trust in a relationship is
  very important to me.
• is less judgmental than
• You are so untrustworthy and gossip about
  everyone including me.
• You statements break down communication because
  the other person becomes defensive.

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Three Parts of an I-Statmene

• State the emotion that YOU feel I feel
• Behavior- Describe their behavior or conditions
  that make you feel this way when.
• Why- explain the effect that the behavior has on
  you.

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Be Assertive

• Assertiveness is standing up for your personal
  rights.

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Constructive Criticism

• Feedback that is helpful and beneficial rather
  than disapproving
• AVOID ATTACKING THE PERSON

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Lack of clear communication causes
misunderstandings

• Causes of misunderstanding
• making assumptions
• Not paying close attention
• Not making sure that you understand what is being
  said

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How to Give Constructive Criticism

• Choose an appropriate time and place
• Choose only one or two specific points for
  criticism
• Describe the persons behavior carefully and
  accurately
• Respond to the present, not the past.
• Try to include ideas for solutions

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How to Accept Constructive Criticism

• Think of criticism as an opportunity for
  improvement
• Make sure that you understand what you hear.
• Recognize those who use constructive criticism