Title: Interpersonal Communication
1Interpersonal Communication
2Interpersonal Communication
- Interpersonal communication deals with
relationships between people, usually in
face-to-face private settings. - Interpersonal communication is the primary way
relationships are created, maintained, and
changed.
3Rosenfield, Hayes, Frentz (1976)
Relationships Defining Main Characteristics
- FORMALITY the amount of distance between the
people defines the type of relationship, from
formal to intimate. - ACCESSIBILITY the openness, willingness to
exchange information (self-disclosure). - RECIPROCITY certain behaviors are called for in
the relationship and others are prohibited each
person has expectations which must be fulfilled. - COMMITMENT the degree to which each person is
uniquely a part of the relationship the
interchangeableness of the people. - SPONTANEITY the freedom or lack of freedom to
engage in spontaneous behaviors, free of role
expectations of the other.
4Watzlawick, Beavin, and Jackson (1967)
Their theory is based on a systems paradigm.
Their book, Pragmatics of Human Communication,
posited five axioms of communication.
5Watzlawick, Beavin, and Jackson (1967)Five
Axioms of Communication
- 1. One cannot not communicate.
- 2. Every communication has a content and a
relationship aspect such that the latter defines
the former and is therefore metacommunication. - 3. Every communication sequence is defined by the
way the interactants punctuate communication
events. - 4. Interpersonal contacts are digital and
analogic. - 5. Communication relationships are either
symmetrical or complementary.
6R. D. Laings Interpersonal Perception
7Matching of Perspectives and Metaperspectives on
content and relationship
8If conflict occurs, it could be because
- They agree and mutually understand each other on
the content issue, but they still have a
relationship conflict. - They agree on the content issue, but one or both
misunderstand the others position. - They disagree on the content issue and understand
that they do. - They disagree on the content issue and, on top of
that, one or both misunderstands the others
position. - They agree and understand each other on
relationship definition, but have a content
conflict. - They are in relational agreement but
misunderstand that they are. - They disagree relationally (e.g., both wish to
control the relationship) and understand that
they do. - They disagree relationally and, in addition,
misperceive the others relational stance.
9Timothy Leary (1957) Interpersonal Circumplex
- Definitions of relationship pull behaviors from
each person. - Behaviors on the Love-Hate axis tend to pull the
same behavior. - Behaviors on the Dominance-Submission axis tend
to pull opposite behaviors.
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