ContactPoint

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ContactPoint
Please press F5 now to start this
presentation

• Children Act 2004 Section 12
• Contact Point was formerly known as the
  Children's Information Sharing Index

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Presentation Navigation Page

• Start with national and local context and
  background (next slide)
• Go straight to What is ContactPoint? (jump 7
  slides)
• Go directly to final slide (contact details for
  project manager)

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Background principles to ContactPoint

• Every Child Matters
• highlighted better information sharing as key to
  successful early intervention to help children
  who require additional support to achieve the 5
  outcomes
• Victoria Climbié Inquiry
• Recommendation 16 The Government should issue
  guidance on the sharing of information between
  professional groups in circumstances where there
  are concerns about the welfare of children and
  families.
• Recommendation 17 The Government should actively
  explore the benefit to children of setting up and
  operating a national children's database

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Wider LA Context and Challenges
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ECM - Hillingdons Islands Bridges - Developing
Trusthealthy - safe - enjoying - achieving -
contributing - economic well being
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ECM - Hillingdons Islands Bridges - Developing
Trusthealthy - safe - enjoying - achieving -
contributing - economic well being
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ECM - Hillingdons Islands Bridges - Developing
Trusthealthy - safe - enjoying - achieving -
contributing - economic well being
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ECM CAF, Lead Professional, Information Sharing
Index and Childrens Trusts
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Change for Children ECMChildrens Trust CAF,
LP, ISi,Workforce development, etc
Developing Change for Children
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What is ContactPoint?1

• Who will be on it?
• All children in England 0-18 inclusive
• What will be on it?
• Identity data
• Statutory ( limited other) service provision
  contact details
• Cause for concern markers

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Child Record Information Elements
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Summary of data sources
NHS
DWP
Voluntary sector
Local Authority Systems
Other
25
Young people receiving additional services
NRUC
Home Office
Connexions
Schools
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All children in England
0
Universal data sources
Supplementary data sources
We need many sources to get coverage, accuracy
completeness
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What is ContactPoint? 2

• Who will use it?
• Authorised, trained, CRB cleared professionals
• How will they use it?
• By seeing some additional information in their
  existing case management system (CMS)
• Some users may be able to access the index
  directly via the internet if they dont use a
  compatible CMS
• By phoning an authorised user if dont have
  internet access

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Common Practitioner processes
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More sample processes
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Implementation High Level Plan
Release 1 January 1st 2008 Initial dataset
released to LB Hillingdon Release 2 Spring 2008
LB Hillingdon adds its own data
source(s) Release 3 Summer 2008 ContactPoint
available to local practitioners (via CMSs
and/or direct over internet)
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Implementation in Hillingdon

• In order to achieve this ambitious programme of
  work, responsible heads of service will need to
  delegate and authorise a number of subgroups to
  use their creativity, commitment and professional
  judgement to drive the action plans.
• Through reporting and monitoring, service heads
  are able to use their responsibility to promote,
  enable and manage overall progress.

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Implementation (Structures) in Hillingdon
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Work strands1

• HR
• Job descriptions
• Personnel Policies
• CRB clearances
• Training
• CFC ECM
• Information governance
• Little re the index as integrated into cmss
• Support
• Technical
• Professional

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Work strands2

• Promotion and participation
• National context
• Children, Young People and Families Have Their
  Say.pdf
• Local context
• Young peoples reference group
• Data sourcing and matching
• National Sources
• Local Sources
• Matching and merging
• Project management
• Is a part of all work strands and includes
• Reporting and managing issues and risks
• Promoting Stakeholder support

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Stakeholders
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Impact Roles responsibilities
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Next steps

• Raising awareness with all stakeholder groups
• High priority partners (users or suppliers of
  data) asked to register on line (LARA) via Mark
  Scanlon
• Workforce analysis across all potential users of
  the index
• people, skills, CRB checks, CMSs, www, etc
• Spreadsheet being circulated
• Steering/Strategy Group (plus project plan,
  escalation process, etc) to be endorsed by CFC
  board
• Ongoing monthly project highlight reports sent to
  DfES
• Getting HR policies consistent across partner
  agencies
• Data management
• Budget for establishment of administrative team
• Stakeholder event

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Thank you

• This presentation is on the internet at
  www.hillingdongrid.org then choose
• Childrens Services gt ISI/CAF gt ContactPoint
• You can contact the author of this presentation
  using the following contact details
• Mark Scanlon, Project Manager ContactPoint
  eCAF
• Supporting Change for Children
• London Borough of Hillingdon
• 4East/07, Civic Centre, High Street, Uxbridge,
  UB8 1UW
• 01895 25 0027
• mscanlon_at_hillingdon.gov.uk